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CB Travel Agencies and Tour Operators GoToGate Complaints #2-21
GoToGate

GoToGate review: One of the worst service provider

P
Author of the review
8:15 am UTC
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This review was chosen algorithmically as the most valued customer feedback.

One of the worst service provider, if you dont have the sence to clear common people problem why should start company, such worst experience in this website, my flight cancelled im trying from 2 month to get refund money no mail, no updates, customercare telling to get refund from airline I contacted airline and airline responed and returned money to gotogate but last 2 month no mail, no updates, im continuesly calling to customer care no proper answer from customercare, worst and worst company, no one has to book from this website,

Recommendation: worst and worst

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More GoToGate reviews & complaints

GoToGate - payment debited but no ticket processed 34
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
GoToGate - On hold for 3 hours with no help 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
GoToGate - ripped off, took double payment 1
GoToGate - Airline tickets 2
GoToGate - I made double booking/reservation. 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
GoToGate - Very nice company
GoToGate - Great Airtvrl
GoToGate - Refund - not processing / they do nothing 1
GoToGate - Refund my tickets due to Sudan war - Order #M5D170 1
GoToGate - non existent customer service.
View all GoToGate reviews and complaints

  1. GoToGate Contacts

  2. GoToGate phone numbers
    +1 (646) 558-7089
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    United States
    +44 203 794 7674
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    United Kingdom
    +61 281 887 187
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    Australia
    +64 397 46 868
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    8%
    Confidence score
    New Zealand
    +43 26 822 059 397
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    Austria
    +32 28 953 972
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    Belgium
    +1 (647) 484-0871
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    Canada
    +86 400 120 1638
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    China
    +420 296 180 467
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    Czech Republic
    +45 70 807 312
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    Denmark
    +33 359 814 399
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    France
    +91 800 100 9609
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    India
    +353 15 268 328
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    14%
    Confidence score
    Ireland
    +39 230 578 287
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    Italy
    +81 345 107 594
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    Japan
    +60 392 121 602
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    20%
    Confidence score
    Malaysia
    +52 554 164 2233
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    33%
    Confidence score
    Mexico
    +31 207 989 105
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    9%
    Confidence score
    Netherlands
    +47 81 552 988
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    14%
    Confidence score
    Norway
    +63 22 313 126
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    Philippines
    +48 123 987 792
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    20%
    Confidence score
    Poland
    +65 31 572 707
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    33%
    Confidence score
    Singapore
    +27 318 197 058
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    South Africa
    +82 707 488 3572
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    South Korea
    +34 935 452 890
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    20%
    Confidence score
    Spain
    +41 315 449 887
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    Switzerland
    +886 801 127 693
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    Taiwan
    +90 312 900 1732
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    Turkey
    +44 203 365 0130
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    50%
    Confidence score
    Israel, Saudi Arabia, UAE
    +44 207 943 2838
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    33%
    Confidence score
    Bulgaria, Slovakia, Ukraine
    +852 30 081 583
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    Hong Kong, Indonesia, Thailand, Vietnam
    More phone numbers
  3. GoToGate emails
  4. GoToGate address
    Miami, Florida, 33131, United States
  5. GoToGate social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 20, 2026
  7. View all GoToGate contacts
GoToGate Category
GoToGate is ranked 11 among 50 companies in the Travel Agencies and Tour Operators category
#09 Cruises.com Cruises.com #10 FlightNetwork.com FlightNetwork.com #11 GoToGate GoToGate #12 AffordableTours.com AffordableTours.com #13 Avoya Travel / Rev Agency Avoya Travel / Rev Agency

Most discussed GoToGate complaints

payment debited but no ticket processed
1
(opinions to this review)
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