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CB Auto Parts and Repair Stores Goodyear Complaints #82-101
Goodyear

Goodyear review: faulty battery

L
Author of the review
10:54 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I have been a customer of Goodyear for over 10 ten years, for the most part we have been satisfied. In 2011 my Nissan Murano needed a new battery and Goodyear installed a 5yr warrany excellent battery. We average 1000 miles per month, but 21 months later the battery died 2x's causing me to call roadside for a jump. After the second time I brought it into the Goodyear store in Rocklin, they found the battery was indeed dead. After an hour and half wait I was told I had to pay a pro-rated amount of $40 for a replacement battery. I was very perturbed, how a 5yr battery that you sold me 21 months ago could be dead. He said the warrany is only for one year, the cost is still $40. I am surprised and disappointed at the way Goodyear conducts business, I am a business man and would never treat my loyal customers this way. Good year has lost a valuable customer over a $40 fee.
David Dame

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  1. Goodyear Contacts

  2. Goodyear phone numbers
    1800 809 625
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    Australia
    1300 888 973
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    Argentina
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    +1 (800) 387-3288
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    +44 121 378 7000
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    +353 16 238 500
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    +41 449 478 600
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    UAE
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  3. Goodyear emails
  4. Goodyear address
    200 Innovation Way, Akron, Ohio, 44316-0001, United States
  5. Goodyear social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 12, 2026
  7. View all Goodyear contacts
Goodyear Category
Goodyear is ranked 12 among 325 companies in the Auto Parts and Repair Stores category
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