The complaint has been investigated and
resolved to the customer's satisfactionResolved Goodlife Fitness — hidden fee
resolved to the customer's satisfaction
I joined Goodlife Fitness in Burlington Ontario in January 2009. Cost me $104 up front to join and then I paid biweekly at $18. Seemed much cheaper than the YMCA. Didn't end up using it that much, injured myself, so I decided to quit in April 2009. Sure enough, I found that it cost another $104 just to quit. Funny how they failed to mention that aspect to me, when I signed up, but there it was in the fine print on the back page of the contract (2/3rds of the way up the page in small writing). I feel pretty stupid that I somehow missed this while I read over the fine print during the sign-up, process - but I suppose that's why they have the used-car-salesman-style person, rushing you while you sign up. That, alone, sent me a message and, in retrospect, I should have listened to my gut and NOT signed up in the first place. The unctuous "exit" salesperson was even more obnoxious - extremely delighted to inform me to fork over the money I owed him - pretty well laughing in my face as I expressed that I didn't feel they were being entirely up-front about the agreement. Caveat emptor!
My advice to anyone looking into signing up with GOODLIFE FITNESS:
Do yourself a favour and DO NOT SIGN OR CHOOSE GOODLIFE FITNESS - IN THE LONG RUN IT IS A RIP OFF! The YMCA is a much better deal and the people running the YMCA don't subscribe to the ethos of P.T. Barnum.