The Good Feet Store – Employee lied about good feet refund policy

5/3 I visit Good Feet store in Daytona and purchase shoes , Spoke with Alex and talked about their refund policy. He told me one thing just for a sale. The reason why the refund topic came up. I told Alex about my health care benfits and that they are real good and I am sure it will be covered, Alex stated it rare it will be covered. I then asked him, If my company approves this, can we reverse this and take this off my card and have my benefits pay for it. He said he didn't know how, but we can figure that out. There was another person from another store there as well.