Gold's Gym review: cable fly weight machine’s

Golds gym location 2255 SW Military Dr, San Antonio Texas 78224, is one I will not be returning to anymore until the equipment here is replaced, all of it is damaged, and tonight I witnessed that first hand, I was doing cable flys and both sides of the machine malfunctioned and snapped on me, the pins came out of the left side and the whole thing flew up, while the other side came out of what should have kept the arm of the machine in place, and went completely down, my arm pulled back with the machine as it went down and is a bit tense because of that. I could've broke my arm had I not let go of the grips as it malfunctioned, I'm very cautious with everything I do in the weight room because I know the seriousness of what can happen. I know stuff like this shouldn't happen, the gold's corporation is one of the best gyms in America, and this establishment does not represent that in the slightest way.
I was told 100 thousand dollars was being put into the facility, but I still see the same damaged and old equipment every time I walk through those doors, and that's not okay.
I feel like employees of this location treat it they way you do, because of the location of this establishment it is on the south side of San Antonio and 90% of the people in here are minority's, but regardless, that should not matter.
I hope this establishment makes the necessary changes it needs.