CB Banks GO2bank Was promised a replacement card in 3 business days and had over $300 charged to my account

GO2bank review: Was promised a replacement card in 3 business days and had over $300 charged to my account

busdriverme of US

May 24, 2025 9:17 am EDT

Verified customer

Featured review

I called on tues about getting a replacement card and was told it would be $37 to get it within 3 days. I call this morning and find out that my card had NOT BEEN EXTRADITED BUT standard shipping instead. I told them I needed it right away and was told to call back in 24hrs. I had asked for a supervisor and with his accent and speed of him speaking I could not understand him very well.

Claimed loss: over $300

Desired outcome: the $313 replaced and new card sent to me via overnight since it was their screwup!!!!!

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