PriceRock’s earns a 1.0-star rating from 1 reviews and 11 complaints, showing that the majority of jewelry enthusiasts are dissatisfied with their purchases.
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Don't walk away, RUN
Don't walk away from PriceRock, RUN as fast as you can. This company is nothing more than a scam/fraud company. First RED FLAG, PriceRock charged my credit card as soon as I placed my order on day one. Nobody charges your credit card until the item has shipped.This was 2/06/24. On 2/13/24 e-mailed PriceRock twice wanting to cancel my order and asked for a refund. They never responded. 2/14/24 they emailed me that the item had shipped which was a lie. All they did was generated a UPS shipping label and a tracking number. 2/15/24 PriceRock called me wanting to know why I was upset. At this point in time they still have not shipped the item. UPS confirmed they received a shipping label but never received package. I told PriceRock I had opened a Fraud case with my credit card company . They asked if I still wanted my item and I asked if I cancel will you refund my money which they said no, you can just get it back from my credit card company. THEY NEVER SHIPPED ITEM. My credit card company did reverse the charges. RUN RUN RUN
Recommendation: Stay away, there crooks!!!
PriceRock Complaints 11
Disappointing Service from PriceRock: Delayed Order and No Response to Emails
So, I was really excited to get a new chain from PriceRock. I placed my order over a week ago and I'm still waiting for it to be processed and shipped. I've tried emailing and messaging them, but I haven't heard back from anyone. I'm starting to wonder if I'll ever get my order. I even paid for expedited shipping, but it seems like that was a waste of money. I'm really disappointed with the service so far.
Honest review: Pricerock.com - legit jewelry deals, fair prices, lacking in product descriptions but happy with purchase
pricerock.com is a legit website man, they got some sweet deals on jewelry and stuff. Prices are fair and ain't no need to break the piggy bank. Only thing I wish they improve on is having more descriptions about the products. Sometimes I don't know what I'm buying, y'know what I mean? But overall, I'm happy with my purchase and would buy from them again.
Mixed experience with online jewelry store - beware of shipping delays and pricing
that I ordered. Had to call and email customer service several times, and still no clear answer as to when I will actually receive my order. It's frustrating and disappointing because I was excited to wear it for a special occasion. The website claimed fast delivery, but clearly that's not the case for my experience.
In addition to the shipping issue, I did notice that some of the items on the website seem overpriced compared to other online jewelry stores. However, I did find a few pieces that were reasonably priced and looked nice. The website is easy to navigate and has a large selection of different types of jewelry.
Overall, I would caution buyers to be prepared for a potential delay in receiving their order, and to keep an eye on the prices to make sure they're getting a fair deal.
Is PriceRock Legit?
PriceRock earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
PriceRock has claimed the domain name for pricerock.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Pricerock.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for PriceRock have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Pricerock.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While PriceRock has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- PriceRock protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to PriceRock has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We found that PriceRock website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
Disappointed with Purchased Chan due to Incorrect Weight Advertised
Nice chan, easy buy but 9 gram short of wat they advertised. really sad cuz i bought it for a gift and now not even the right weight. i dont like when you dont get what you pay for. if i had a return slip, i would have sent it right back. disappointed.
Slow processing, bad quality - my experience with pricerock.com
I had a pressing need to get some items before my flight on Tuesday, so I ordered express delivery from pricerock.com on Monday. Unfortunately, my order took longer than expected to be processed, causing me to worry about whether or not it would arrive in time. When I tried calling customer support, it took a while before someone finally picked up the phone. They explained that there were some staffing issues that caused the delay. Eventually, my order arrived, but I wasn't satisfied with the quality of the products. It felt like I had received an imitation version instead of the genuine one. For the price I paid, the products didn't meet my expectation and I wouldn't suggest this site to others.
Affordable and Hassle-Free Jewelry Shopping - My PriceRock.com Review
I stumbled upon PriceRock.com while trying to find some jewelry for my granddaughter's birthday gift. I gotta say, this site is awesome!
There were so many options to choose from and the prices were very reasonable. I was able to navigate the site easily and found the perfect necklace for my granddaughter.
The ordering process was simple too! I just added the necklace to my cart and checked out. I received a confirmation email right away, which was reassuring.
The package arrived in a timely manner and the necklace was even more beautiful in person. I can't wait to see my granddaughter's face when she opens her gift!
Overall, I am very pleased with my experience shopping at PriceRock.com. It was so easy and I got a great product at a great price. I highly recommend this site to anyone looking for quality jewelry without breaking the bank.
PriceRock's reliability questioned - Missing necklace ordered several weeks ago
I never had any problems with PriceRock, until recently. I am still waiting for a necklace to arrive, which I ordered several weeks ago. Unfortunately, I have not heard anything from the company about this missing item. It's disappointing and frustrating, since I really like shopping on their site and have always received great service in the past. But this experience has left me with some doubts about their reliability. Hopefully, they will resolve this issue soon and keep me as a satisfied customer.
PriceRock's Lack of Customer Support is Disappointing & Frustrating
I ain't too happy with PriceRock, ain't no phone number to call them up and it's been 3 whole days since I sent them an email about canceling my order ***. I just need someone to take care of it, ya know what I mean? I'd appreciate it a whole lot. Thanks, man.
Warning: Potential Scam Alert - My Experience with Pricerock.com
So I bought this item that cost more than $200 from Pricerock.com and then I returned it using UPS tracking but like, I haven't gotten any response from the company yet. It's kinda shady, you know? I'm starting to think that this might not be a legit company after all and it's freaking me out. I don't wanna be scammed or ripped off, so I'm gonna notify Pay Pal about this problem. It's just not cool to treat customers like this, you know what I mean?
Disappointing Experience with Pricerock: Misleading Weight and Hollow Gold Claim
But gosh, was I disappointed when I received my order from Pricerock! The chain was advertised at a certain weight but when I weighed it, it was a whopping 8 grams less! And don't even get me started on the "solid" gold claim, it was actually hollow. What a bummer!
I will say, the customer service team did eventually discount the price of the chain for me. But honestly, I didn't get what they were advertising at all. It took a whole week just to get a discounted quote, which was a hassle in and of itself.
Overall, my experience with Pricerock was definitely not great. I was excited to receive my new jewelry but unfortunately it didn't live up to my expectations. I understand that mistakes can happen, but this was just a bit too much for me. I don't think I'll be shopping with Pricerock again.
PriceRock Misled Me: Beware of Their Sales!
I wanted to try purchasing some jewelry online and stumbled upon PriceRock. I ordered what I thought was a 3 millimeter 14 karat gold 16-inch chain, which was on sale at the time. However, I was disappointed to receive a 2.5 millimeter chain instead. I immediately emailed PriceRock to ask for a correction to be made, but they told me that the size I ordered was never going to be available.
It seems that PriceRock puts products on sale only to send a lesser quality item later and hope that the customers won't notice the difference. This felt like a scam to me and I was quite upset. To salvage the situation, I decided to take the chain to a local jeweler. Unfortunately, they confirmed that I had been misled and that I was indeed scammed.
Overall, I was extremely disappointed with my experience with PriceRock. It is not only about the size discrepancy but also the unprofessionalism and dishonesty of the company. I felt like I was taken advantage of, and I would never order from them again. Buyers, beware!
That charm arrived apart and did not stay together. I glued one part and thought I forced the other end together and that JUNK FELL APART
Overview of PriceRock complaint handling
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PriceRock Contacts
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PriceRock phone numbers+1 (888) 465-3810+1 (888) 465-3810Click up if you have successfully reached PriceRock by calling +1 (888) 465-3810 phone number 0 0 users reported that they have successfully reached PriceRock by calling +1 (888) 465-3810 phone number Click down if you have unsuccessfully reached PriceRock by calling +1 (888) 465-3810 phone number 0 0 users reported that they have UNsuccessfully reached PriceRock by calling +1 (888) 465-3810 phone number
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PriceRock social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
Recent comments about PriceRock company
PriceRock Misled Me: Beware of Their Sales!




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