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BackyardCity Customer Service

4 Reviews

452 Distribution Pkwy.
United States - 38017

Customer Support Phone Numbers

Mon9:00 AM - 5:00 PM
Tue9:00 AM - 5:00 PM
Wed9:00 AM - 5:00 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM

BackyardCity Complaints & Reviews

BackyardCity / swimming pool

Mthoms1117 on Jun 18, 2018

I ordered a pool and it came damaged inside the box. I ordered a whole package and it also was missing the ladder that I still do not have and paid for. It also didnt ship with liner. I wasnt happy and asked for a return. I have had this pool in my garage fir a month now. I call and no... / Order never received

John on Aug 24, 2016

I've purchased some grill accessories from BackyardCity online store and they gave me a tracking number and said that my order was shipped and will be ere any time soon. Two weeks passed and I decided to contact them and ask about my order status. They were not able to tell the exact... / Seller only promised too much

blowinthewind on May 14, 2015

We ordered garden furniture from the company These jerks provided the check and confirmation info, and it was mentioned in the letter that the delivery would take 2 weeks. After a month, we heard the same promises and blah-blah. The worst company and the reps are... / Communication was about zero

Jossey on Sep 5, 2011

I ordered 2 of the heavy duty 3-leg metal end frame fittings for commercial grade swing sets. The cost was about $107 each, plus $60 for shipping for the bulky/heavy items. I could see from the photos that the welding looked pretty rough, but thought it would be worthwhile to buy them...