Freelancer.com review: Account closed, no specific reason given despite asking twice

I have used Freelancer since August 2023 (username mohsinishaq974). I completed one project successfully with no dispute, and my identity verification and address verification are approved. On 27 October 2026 my account was closed. Support said the closure was for activities that may harm the business operation or reputation of Freelancer, but even after I asked twice, they never told me which specific activity or rule I violated. My follow-up asked for the specific rule and a human review, and the reply said no recourse or rebuttal is considered for this penalty. I also have a $90 balance in the account that I cannot access. I am asking Freelancer to state the specific reason for the closure and to give my case a human review. Ticket reference: 2924675.