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HelloPeter.com
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HelloPeter.com
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13 complaints
4 resolved 9 unresolved
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7:57 am
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HelloPeter.com - Melanie Bishop - Tamarin Bay Travel

Sonja & friends booked & paid in full for a trip in 2020 and Melanie confirmed having paid monies over to service suppliers - only to find out now that she never paid the monies over! When we started following up to find out what is going on, we were informed by ex employees that Melanie moved permanently to Mauritius! We were never informed of her...

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5:27 am

HelloPeter.com - iWyse

Been trying to register an accident to get a claim number since Saturday. Been put un hold time and time again for over 40 min each time. Spent over 4 hours being put on hold. No Reaction from iWyse.

The service to the call centers is useless. You get put through to department to be cut off.

Policy no: 1047802071

Cell No: 079 554 0454

Desired outcome: Service call back. Resolve issue.

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7:24 am
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HelloPeter.com - Allowing derogatory remarks and info to be placed on their site.

Good day I have had the occasional remark or comments placed on hello peter regarding myself. Hello peter have contacted me numerous times since october 2021 asking me to join up with them to improve my image. However when asked how to do this, they do not come back to you other than to tell you, of late, they will assist with three complaints for free I...

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HelloPeter.com - UIF Payment not received, poor system

My name is Mbuyiselo Eric Matsebula UIF case number: case : 40001015783 I have applied for my UIF in July 2021 online, only to be told in September after calling your call Center that I needed to forward documents. How is it that the website where you apply doesn't have the enabler to attach documents, and why is the information incomplete and only after...

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HelloPeter.com - Discovery healths shocking service

On the 29th of May my son had to have Covid test as he was in contact with a covid child in his class. I paid cash at Lancet that day. I then sent through documents to claim back my money from Discovery I have called un countable times hung on forever or I get cut off then I email because they keep claiming Lancet provided the incorrect codes Lancet then re issued me with an invoice with the correct codes I have emailed such a scary trail of emails and I get told Lancet was paid again but it's been escalated and I would be refunded the nothing happens agents promise to call me back straight away and the agents just never get back to me. I need my money refunded to me I can send all the emails it's disgusting.

Desired outcome: My claim to be refunded it's almost been 3 months

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

HelloPeter.com - False advertisement to sell fnb aspire gold cheque account

I opened an account with FNB, it was a Gold cheque account called Aspirer through a sales agent, upon opening this account i was informed that as soon as i have switched my salary into it, I will receive R1000 paid into my account which has not happened yet

My salary went in on Friday the 23rd of July, I emailed [email protected] asking about the promotion and there was no response from her. I left the matter until Tuesday the 27th of July hoping i will get a response from FNB but none, I called their call centre number 087 575 9404 and i sent from different departments and nobody wanted to account on this promotion which suggested to me that this was false advertisement from them to catch clients.

My name is Nhlanhla Mpofana (8608255810089) contact number 073 965 0616

Desired outcome: Pay the promotional funds into my account as promised

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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HelloPeter.com - False reporting

We had a complaint against our company, Chadan Management Services (Pty) Ltd, based on false information. Iconnect (Yolandi J) bought 2 popcorn machines through our company (agents) - one popcorn machine was sent to Capetown and one machine was for their Johannesburg office. The Capetown machine was bought several weeks before the Johannesburg machine...

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2:40 pm
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HelloPeter.com - Extortion scam

This 'customer complaints' website is a cleverly designed in such a way that online users may complain, slander and effectively say whatever they like about any business to their hearts desire whether it be true or complete lies. There is nothing preventing any vindictive person to lodge complaints against a company just to cast some negative online...

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3:57 am
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HelloPeter.com - False reporting - legal extortion

Hello peter is not the consumer watchdog they portray, instead it is owner Peter Cheales' personal cash cow to legally extort money from companies. We had a minor complaint against our company Earth Africa Curio when a private consumer Chris Scott from Cape Town, tried to sneak through the back door and buy on a wholesale basis. He complained that the...

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3:48 am
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HelloPeter.com - False reporting

We had a minor complaint against our company Earth Africa Curio when a private consumer Chris Scott from Cape Town, tried to sneak through the back door and buy on a wholesale basis. He complained that the products were poor quality - what a crock! We deal in African products www.earthafricacurio.com and all our products are handmade and so will never be...

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1:28 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

HelloPeter.com - Allows competitors to place defamatory comments on their site

HelloPeter.com allows competitors to place complaints on the site & will not remove them. This competitor has being "doing the rounds" with guns blazing & we know who they are! This is the second time that HelloPeter.com have done this, the 1st time the complaint was removed because the criminal had left the country (lawyer traced the criminals for us) and...

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5:41 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

HelloPeter.com - Removed all information from website

I saw a complaint about someone who did not get "special all-night" services from a lawyer from niselowlaw.co.za in Johannesburg, from what I recall. I remember the site, it is the one with all the babble about the laws. I am very disappointed that HelloPeter seems to edit "company" answers and it now says "Edited by HelloPeter" . The answer was pure...

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4:32 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

HelloPeter.com - Unfair access

Please would you look into this website for fairness to the companies that receive complaint from the public? The customer can lodge any complaint against any company without any recourse. They can say what they want and write what they want and you do not pay Hellopeter but as a company you have to pay to respond. Let me explain. Customers have free acce...

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