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General Motors

General Motors review: Items that the dealership owes us on the 2 new vehicles we purchased

K
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3:47 pm EDT
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In December of 2022 we purchased 2 brand new vehicles (2023 Blazer and 2023 Trailblazer) from Autonation Chevrolet Superstition Springs from Russel Wyman (Salesman), at that time we were told that they were ordering us Black Bowties for the front and back of both vehicles, and Weathertech floor mats and rear cargo areas for both vehicles too. In February of 2023 I reached out to them, I was told they would now order them, April 2023 I reached out again, said they weren't in yet, May 2023 I reached out again and said they would be here in a week, July 30, 2023 I reached out to the Manager of the dealership (Shane Wolfe), he said it would be taken care of, I received a few emails over the next week or so, then I reached out again on October 8, 2023 and I have not heard back on the matter at hand, now every time I email any of them, I get an out of office automatic reply. In the first week of December, this will have been going on for over 1 year, I am including the paperwork on the owed items for the Trailblazer, but I can't seem to find them for the Blazer (It's been almost a year). I hope this can get resolved in a timely manner.

Thank You,

Stephan Grice

Desired outcome: I just want all of the items that were promised to us at the time of our purchases

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