GameStop review: customer service terrible ( 1 comment)

Ok So I go into a GAMESTOP on Arden way in Sacramento next door to Once Upon a Child. I was there an hour with my 2 year old who was past her nap time anyway. I put games on the counter and waited in line while he (store employee) was serving the customers ahead of us. Unfortunately he was so distracted by the girl in the store who just hanging at the counter; that he didn't pay attention to his customers. The store video shows the whole incident. He was so enthralled with the young woman that he was talking to her during each customer he served. I was in line while he served the 3 customers, I walked away to look at another game. came back when he was doner and letr another costumer go ahead of me. So i came back again he put al;l my games up still talking to this young woman he said is a customer . She never had a bag and seems to have no cares about the customers who come up to the counter. Customers shouldn't have to deal with that kind of treatment and loud talking and yelling from a friend of an employee. Once he put my games back I was pissed enough to say: Hey Man you're too distracted by this young woman to pay attention.

I hope that one of his district managers looks up the video for November 16th and can see his poor performance in the store. I just put this first part up to show the lady's face. WELL it gets better. He lied when I asked for his name & store #, then he said he had no name; all Americans have a name and the young lady was yelling at me when i asked what is she doing here. What's the store number and who is his boss? ...horrible I tell you. HE THREATENED TO CALL THE POLICE ON ME FOR YELLING BACK AT HIS GIRLFRIEND AND SAYING "f*** THAT SHE CANT TALK LIKE THAT IN FRONT OF MY DAUGHTER". IF HAD HER MOM OR ANY WHITE PEOPLE AT ALL BEEN IN THERE THE WHOLE EVENT WOULD HAVE BEEN WAY DIFFERENT. on the phone I told my brothewr this dude is tripping ###. Brandon told me he heard me say ### on the phone like that was thee worst of all that happened. Im black I can say ###. HE CANT!

I had to call another GameStop and ask for the information for the store I had this problem with because the store employee I encountered was horrifically rude & disrespectful. My daughter is apologizing to me like this was her fault, she was stressing and getting upset & crying because of your employee's behavior and I am extremely upset about that. Not to mention all of the time we watsed in the store to buy games she & I had spent time looking for, which this employee put back & then said he didn't remember where he put them, so I was also unable to purchase my games which were the reason for our visit to the store in the first place. Store #2356 His name is Branden.