GameXchange’s earns a 1.9-star rating from 3 reviews and 10 complaints, showing that the majority of gamers are dissatisfied with purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Quick pay
Paid full amount via paypal within 1 day. Had to pay 5% of my trade to jump the queue though. Traded an Xbox One and 4 games. Prices quoted were much better than Game etc.
Good trade values
I got a good cash value for my trades (PS4 games). Using the QJump option with Paypal I got my money the day after the package arrived with them. There was one small reduction in value to what I was originally quoted (due to a missing manual) which was fair enough.
Awesome place to sell your old games
Used GameXchange a few times to trade in my old games in exchange for new ones and have never had any issue, only had one thing arrive a day later than I wanted it but that was just because of a bank holiday. Trade in prices are great and preowned prices are good too :)
GameXchange Complaints 10
Warning: Unethical Practices and Theft Allegations - A Personal Experience
Everyone is right when they say this company is a bunch of criminals. They're just a bunch of thieves, plain and simple. I dare them to take me to court and prove me wrong.
Beware of GameXchange: Fraudulent Company Taking Orders but Stopped Trading
So, I gotta tell ya, this GameXchange company, man, they ain't no good. They done gone and stopped trading, but they still out here takin' people's orders. Can you believe that? They just takin' folks' money and runnin' off with it. It's a real shame, I tell ya.
Now, listen up, my friend, you gotta steer clear of this site. I mean it, avoid it like the plague. They need to shut this whole thing down and get them fraudsters reported to the police. It's just not right, ya know?
I mean, who does that? Who stops trading but keeps takin' orders? It's downright sneaky, if you ask me. They're playin' with people's hard-earned cash, and that's just not cool. It's like they don't care about us regular folks tryin' to have a good time with our games.
So, take my advice and stay far away from GameXchange. Don't let 'em take your money and leave you high and dry. Find yourself a legit company that actually cares about its customers. Trust me, you'll be better off in the long run.
And hey, if you've already fallen victim to these scammers, don't fret. Report 'em to the police and let 'em know what's goin' on. We gotta stand up against these crooks and make sure they don't get away with it.
Alright, my friend, that's all I gotta say about GameXchange. Just remember, avoid 'em at all costs. They ain't worth your time or your money. Stay safe out there and happy gaming!
GameXchange: A Disgraceful Site with Delayed and Evasive Payment Practices
I gotta say, just like all them other reviews, GameXchange ain't the best when it comes to payin' ya. They'll do whatever they can to avoid coughin' up the cash, and even if they do, it's gonna take 'em a good 2 to 3 months. I'm tellin' ya, steer clear of this site, it's a real disgrace.
Is GameXchange Legit?
GameXchange earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
GameXchange has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
GameXchange has claimed the domain name for gamexchange.co.uk for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Gamexchange.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Gamexchange.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for GameXchange have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- While GameXchange has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- The website belonging to GameXchange has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to GameXchange. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
GameXchange: A Frustrating 6-Month Wait for Payment, Unreliable and Time-Wasting
I've been waiting for my money from GameXchange for a whopping 6 months now, and let me tell you, it's been a real headache. They keep sending me emails, promising that my payment will show up, but guess what? It never does! Can you believe it? Today, they had the audacity to inform me that one of their staff members has left, which means even more delays. Can you imagine the frustration? I'm telling you, DO NOT USE this company. They're just a bunch of time-wasters.
Disappointing Trade-in Experience with GameXchange: No Communication, No Payment
I sent in a bunch of games to GameXchange for trade-in about 5 months ago. They confirmed that they received the games and said the condition was alright. But after that, I haven't heard anything from them unless I bug them about it. And when I do, they just tell me they're having issues with their invoices. I really regret using them now. I'm left with no games and no money!
Beware of GameXchange: Con Artists Disguised as Professionals
Don't even think about using GameXchange! These guys are total con artists, I'm telling ya. At first, they seem all professional and efficient, ya know? They even sent me a prepaid label to ship my 3 iPhones to 'em. So far, so good, right? They confirmed that they got my phones and even agreed on a fair amount of money I was supposed to get. But guess what? I haven't heard a peep from 'em since then! It's like they vanished into thin air or something. And get this, they have this weird habit of shutting down and then popping back up again. It's like they're playing some kinda shady game, man. Seriously, save yourself the trouble and steer clear of these jokers. Trust me, it's not worth it!
Beware of GameXchange: Scammers Taking Money and Leaving Gamers Empty-Handed
So, I sent all my games to GameXchange, hoping to get some cash in return. They promised me that the money had been sent, but guess what? I still haven't seen a single penny! It's been a while now, and I'm starting to worry. But here's the kicker, folks: turns out, I'm not the only one in this boat. I stumbled upon a bunch of reviews from other poor souls who got scammed too. It's a real bummer, let me tell ya.
Now, I'm not one to sit around and let injustice slide. Oh no, not me! I'm taking matters into my own hands. I'm reporting these scammers to the police, and you know what? I'm even reaching out to their trading partners. I want to make sure no one else falls into their trap. It's the least I can do to protect my fellow gamers from becoming unsuspecting victims.
So, my advice to you is simple: stay away from GameXchange. Don't make the same mistake I did. They might promise you the moon and stars, but in reality, they're just out to take your hard-earned cash. Trust me, you don't want to end up like me, waiting endlessly for a payment that may never come. Save yourself the trouble and find a more reliable company to sell your games to.
GameXchange Review: Promised Payment Never Received, Ignored Customer Requests
So, I went and traded in this PS4 game and a Blu Ray like 6 weeks ago, right? They told me it usually takes 10 working days to get my cash, but they said to wait for 20 working days this time. Well, guess what? I still haven't gotten my payment! And get this, when I asked them to cancel the order and give me back my stuff, they just stopped responding to my emails! Can you believe that? It's like they vanished into thin air or something!
I ain't the only one dealing with this nonsense, though. I heard a bunch of other folks have reported them to Trading Standards too. Seems like they've been pulling this stunt on a lot of people. Can't say I'm surprised, really. I mean, who does business like this? It's just plain shady.
I'm telling you, GameXchange ain't no good. They promise you one thing, but then they don't deliver. And when you try to get your stuff back, they just ignore you. It's a real headache, let me tell ya. I wouldn't recommend them to my worst enemy.
So yeah, I reported them to Trading Standards, just like many others have done. Hopefully, they'll get what's coming to them. It's about time someone put a stop to their shenanigans. Don't waste your time with GameXchange, folks. Find somewhere else to trade in your games and movies. Trust me, you'll thank me later.
GameXchange: Scammers with Empty Promises and Generic Responses - Don't Expect Payment!
These guys at GameXchange are a bunch of scammers, just like everyone else says. I sent my stuff in and got emails saying they received it and all, but it's been a whopping 8 weeks now and still no payment. I've reached out to them so many times, but all I get are these generic emails from some guy named Ryan. I mean, seriously? Can't they at least come up with something more original? Anyway, I'm not giving up on getting my money back, even though it's not a huge amount. It's the principle that matters, you know? But honestly, I don't have high hopes for a positive outcome.
Warning: GameXchange's Payment Nightmare and Potential Financial Collapse
It took me a whopping 6 weeks, countless emails, and even the threat of legal action just to get my payment from GameXchange. I tried reaching out to them through email and various social media platforms, but they completely ignored my attempts to contact them.
After doing some digging, it seems like this company is facing some serious financial troubles. They haven't even bothered to pay their own company accounts, which is a major red flag. It's highly likely that they'll go under in the near future, so I strongly advise against selling anything to them. You might never see a single penny of payment from them!
Overview of GameXchange complaint handling
-
GameXchange Contacts
-
GameXchange emailscompetitions@gamexchange.co.uk99%Confidence score: 99%enquiries@gamexchange.co.uk98%Confidence score: 98%Communicationsales@gamexchange.co.uk77%Confidence score: 77%Sales
-
GameXchange social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
- View all GameXchange contacts




Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!