CB Computer and Video Games Gameloft unauthorized payment

Gameloft review: unauthorized payment ( 13 comments)

Kerry121 of GB

Jul 13, 2012 2:12 am EDT

Resolved

Featured review

Completely unsolicited text message to my son's phone saying that he was subscribed to Gameloft Club for £3.00 per month until he texted STOP to 80100. Didn't text stop as no credit at the time, but as soon as he topped up they took the £3.00 out. The "helpline" number doesn't work and I've emailed them to request a refund but I don't expect a reply to be honest. This is simple scamming and I'm really cross that they can get away with it. Is there a watchdog or ombudsman or something for these providers?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

13 comments

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Michael Fallas

1 comments

Michael Fallas of GB

Apr 03, 2012 7:52 am EDT

Verified customer

The took an unauthorized payment of £2.50 from my account today via my paypal account and I have had to change the password to stop it again. No response from the company which states on their website No refuds are given for whatver reason yet I have not authorised this payment and gave permission for it to be takena nd have not to mu knowledge bout anythingf rom them recently. Seems like a con to me

Oliver109

Middletown, US

3 comments

Oliver109 of Middletown, US

Apr 04, 2012 7:21 pm EDT

Verified customer

I have never heard of gameloft until today and I had several charges to my credit card from them.

mexxp

Mersin, TR

1 comments

mexxp of Mersin, TR

Jun 08, 2012 11:50 am EDT

i bought a game from gameloft but they never send me the link to download the game they took from me like 8.5 dollars...

Oliver109

Middletown, US

3 comments

Oliver109 of Middletown, US

Jun 08, 2012 12:08 pm EDT

Verified customer

They took $300 from me its not right the way they operate

Oliver109

Middletown, US

3 comments

Oliver109 of Middletown, US

Jun 08, 2012 12:12 pm EDT

Verified customer

See I never heard of them in my life an they don't seem to understand that they charged me $300 for a game I never even got

gogeishago

Cleveland, US

1 comments

gogeishago of Cleveland, US

Nov 30, 2012 12:02 pm EST

Verified customer

me too! and charges are still appearing on my sprint bill every month and sprint said they cannot refund me the money that is being charged, how does one get a hold of these gameloft people!?

Ravi bhilare

2 comments

Ravi bhilare of IN

Jan 18, 2013 5:39 am EST

Real football 13 after 15 level not responds

Ravi bhilare

2 comments

Ravi bhilare of IN

Jan 18, 2013 5:57 am EST

real football 13 game is after 15 level not responds please action my complains

Paul Mckenn

1 comments

Paul Mckenn of MY

Mar 28, 2013 12:52 pm EDT

very stupid game, especially when opponent is having the ball and it's at 45 minute / 90 minute, they will be allowed to hold the ball till they finish the attack (most of the time they score); the referee will immediate blow the whistle if my team is having the ball at 45/90 minute.

another thing is the opponent can easily tackle the ball away, and it's almost impossible for my player to tackle and get the ball back. The opponent can always react extremely fast! crap!

I am extremely frustrated!

And there's no way to earn free cash!

Marconi Yang

Ho Chi Minh City, VN

1 comments

Marconi Yang of Ho Chi Minh City, VN

Aug 15, 2013 5:40 am EDT

Verified customer

I downloaded Dungeon Hunter 4 to my phone and played for awhile until I need some gem in game so I bought from them and then they keep deduct my credit for nothing, I didn't check until today. It keep deduct again but this time I got SMS from my bank notify about this transaction. This company is a really lousy SCAM company. Don't buy anything from them ...

Donna Pape Porter

Pittston, US

1 comments

Donna Pape Porter of Pittston, US

May 17, 2016 2:07 pm EDT

GOOGLE *Gameloft Inc g.co/payhelp# CA $14.99

This is what is charged to my account and I do not have any idea why.

Nicole Hradil

Indiana, US

2 comments

Nicole Hradil of Indiana, US

Aug 22, 2016 6:37 am EDT

I was $450 via multiple charges of $29, $4.99, and $1.99, when I did not order anything. The charges occurred on 5/23/2016 when I wasn't even online.

Nicole Hradil

Indiana, US

2 comments

Nicole Hradil of Indiana, US

Aug 22, 2016 6:42 am EDT

$450 withdrawn without authorization!

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Gameloft Contacts

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Gameloft emails

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Gameloft address

14 Rue Auber, 5th floor, Paris, New York, 75009, France

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