GameStop review: crappy employee!

I called to check the status of my account.The girl who answered told her long sales pitch diatribe they have to say. When I said I needed to check the status of my pre-orders for two games to be sure I would get the extras only available with pre-orders, she said she was too busy and had a customer to help. I reminded her that I too was a customer and have spent over a thousand dollars at Game Stop. She said well I have to help this person in the store and I'll get back to you. I was placed on hold and forgotten. I was amazed. This is the first bad service I have had at GS and it was the worst! I only wish I had her name to file a report with corporate. I buy games for our entire family. In the future we will be going next door to Walmart and spending our monies.