Gala Hotelsfake reservation

They are a fraud. They have a pattern of fraud operation that works like:
1. reserve and charge your card
2. never send payment to the hotel
3. you arrive at the hotel and no reservation and have to pay to the hotel directly, you may assume that never charged you because often times, charge won't occur until you check in.
4. you forget to check your credit card transactions and you actually have paid twice for your hotel stay.
5. even if you discover there is duplicate charge and you file a dispute, galahotels will not admit it, refuse to refund and delay the dispute process.
They are a PAIN. I don't understand why they can be in business.

Feb 24, 2019

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