Gala Hotels — room confirmation and payment
Dear Sir! I booked a Hotel in Boston and have a letter of confirmation for Hotel 04-11 till 04-16 for two persons on 2018-09-30 with number [protected]. Also a pay 857 eur on 2018-10-01 and have a payment on my bank account. Today in a Hotel Ramada Inn Boston Hotel they said that from you side you canceled comfirmation on 2018-12-18. But i didnt receive my money back or even email with cancelation! Thanks for the staff of Hotel, they find one free room, but only for two days and i pay for it one more time 507, 60 eur!!! So please refund my money back and i am waiting a decision what Do you suggest us to Do now with our visiting!!!
Waiting your answer as soon as possible!
I can send you all account information and letters and other information to prove all this not nice situation.
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