After 3 years of total continued service and signing up for auto recharge, I just realized that somebody has been making calls using my account, either by using my pin number or some other way which only my provider G3 should be knowing. I have never used my pin number over 2 years and the company insists that I have been using my pin number even when I have only been making calls from the 3 phone numbers that were registered with the company.
I do have the phone numbers that were using my account and I intend to go to the ministry with this complain because G3 refused to do anything, not even investigate or offer a refund to a 3 year client. By the way, I checked the phone number by doing a search on 411 and the company that has been using my account to make calls to India and Dubai (30 times in the past 3 months) was none another than a company called GAO Research Inc. and they just happen to specialize in embedded technology, phones, modems, rid and the works.
I'm pissed off at G3's attitude and have closed my account.