Latest Reviews and Complaints
G2A.com Complaints Page 2 of 2
triple charging internet service on my credit card
Last night my husband was trying to connect to an internet service so we could stay in touch while he is aboard a ship coming home.
We tried to sign up for G2A.com but they kept denying us access to the internet service but charged my credit card three times for the service and
now I don't know who to contact to get it straighten out because I can't find
a phone number for the US and there is no phone number on my statement
also, they didn't give my husband any account number or anything to contact the company.
Replied
horrible website
I have no idea why this company has good reviews. To me, they did nothing to deserve them. Or maybe they paid for fake reviews, who knows.
I bought the key that can't be activated because it's simply expired. I tried many times and everything was useless. Contacted customer service and got their reply only 5 days later. Don't know what they did the whole time.
But their answer had nothing to do with my issue. So, guys, I gave up. Thank god, the key wasn't that expensive.
The complaint has been investigated and resolved to the customer's satisfaction.
I wish to know more about the whole issue that you had with our company, may you please message me at helpdesk@g2a.com with more details?
Best,
Max G2A Team
Replied
fake charges
I played games on the website www.g2a.com. But one day I started to notice that this website took money from my account. I gave my card information, when I registered there and it was obligatory. I emailed the customer services, but the email address was wrong and all my emails were returned back very soon. I want to stop these fake charges, so please I need some help and advices.
The complaint has been investigated and resolved to the customer's satisfaction.
we are sorry for misunderstanding. G2A Shield Guarantee Service is a subscription based service which grants our customers additional protections against various problems. First 30 days are always free. It is for You to decide, whether You wish to be a part of the service or not. A message with all the necessary details was most probably sent on Your address after the purchase. If you have any further questions or doubts, keep in mind that you can always find additional information on G2A's FAQ or by contacting us on https://www.g2a.com/supporthub
Our consultants are there for you 24/7.
Regards,
G2A Team
Scam company that sends a bunch of spam emails soliciting their grand theft auto and gaming website. Its totally not relevant and extremely annoying that they spam legitimate companies and then dont say what it is that they are wanting. Please be alerted of senior PR manager Katarzyna Szymczak-Skalska of G2A.com.
![Commission Junction [CJ]](/images/business/48-48/127614/commission-junction-cj.jpg){kind=small}
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