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G2A.com

www.g2a.com

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2.4 7 Reviews 24 Complaints
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G2A.com Complaints Page 2 of 2

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M
10:03 am EDT

G2A.com used google play gift card

They sold me a Google Play gift card code that had already been used and couldn't be redeemed. I contacted the seller, who asked for my receipt. I provided it. He asked me for a screenshot of my account-redemption screen. I said I'd be happy to, but he'd have to tell me how to get there. He never did. I was then asked to contact Google and ask them when the code was used (which THEY really should have done). I told them I couldn't find any way of contacting Google support. They gave me a link that just results in Google calling you. Google said they couldn't provide me with that information, so G2A closed my case. I emailed them and said "hey, this case isn't closed, I did everything you asked me to and I'm still out $10 with no merchandise" and they just said "all decisions are final, please open a new case and ask how you can submit new evidence." IF THEY NEEDED MORE EVIDENCE, THEY COULD HAVE ASKED IN THE FIRST TICKET.

It's CLEAR that this is a SCAM designed to push "G2A Shield" on people.

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B
11:53 am EDT

G2A.com triple charging internet service on my credit card

Last night my husband was trying to connect to an internet service so we could stay in touch while he is aboard a ship coming home.
We tried to sign up for G2A.com but they kept denying us access to the internet service but charged my credit card three times for the service and
now I don't know who to contact to get it straighten out because I can't find
a phone number for the US and there is no phone number on my statement
also, they didn't give my husband any account number or anything to contact the company.

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M
4:12 am EST
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G2A.com horrible website

I have no idea why this company has good reviews. To me, they did nothing to deserve them. Or maybe they paid for fake reviews, who knows.
I bought the key that can't be activated because it's simply expired. I tried many times and everything was useless. Contacted customer service and got their reply only 5 days later. Don't know what they did the whole time.
But their answer had nothing to do with my issue. So, guys, I gave up. Thank god, the key wasn't that expensive.

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5:15 pm EDT
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G2A.com fake charges

I played games on the website www.g2a.com. But one day I started to notice that this website took money from my account. I gave my card information, when I registered there and it was obligatory. I emailed the customer services, but the email address was wrong and all my emails were returned back very soon. I want to stop these fake charges, so please I need some help and advices.

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Aug 15, 2018 11:10 pm EDT

Scam company that sends a bunch of spam emails soliciting their grand theft auto and gaming website. Its totally not relevant and extremely annoying that they spam legitimate companies and then dont say what it is that they are wanting. Please be alerted of senior PR manager Katarzyna Szymczak-Skalska of G2A.com.

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  1. G2A.com Contacts

  2. G2A.com phone numbers
    +48 53 569 96 95
    +48 53 569 96 95
    Click up if you have successfully reached G2A.com by calling +48 53 569 96 95 phone number 0 0 users reported that they have successfully reached G2A.com by calling +48 53 569 96 95 phone number Click down if you have unsuccessfully reached G2A.com by calling +48 53 569 96 95 phone number 0 0 users reported that they have UNsuccessfully reached G2A.com by calling +48 53 569 96 95 phone number
    Developer Support
  3. G2A.com emails
  4. G2A.com address
    36/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong, Hong Kong
  5. G2A.com social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2025
  7. View all G2A.com contacts
G2A.com Category
G2A.com is ranked 4 among 156 companies in the Unauthorized Charges category

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