Frontier Communications Corporationunauthorized charges

M Aug 07, 2018 Review updated:

We disconnected our service in Feb. 2018 and paid the account in full, but still receive bills that we have disputed with their complaint department. We actually spoke with a service representative and resolved the matter but now we are getting collection notices on a small amount of money that we refuse to pay. Total thieves and robbers. They just got off of hold and told me that it would be a 45 minute wait to talk to a supervisor; total stall tactic. I'm sure they thought I would just hang up, shut up and pay the bill. Not happening. May have to get legal representation if this next call goes south...

Stay away from them if you can.


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