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Frontier Airlines
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1.4 263 Reviews

Frontier Airlines Complaints Summary

29 Resolved
224 Unresolved
Our verdict: With Frontier Airlines's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Frontier Airlines reviews & complaints 263

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1:45 pm EST

Frontier Airlines Justfly seating the permanently disabled

When I booked my flight I let them know I'm disable can't walk but a short distance needed a wheel chair. And that I was on crutches . When I gets on the plane flight attendants n other customers was surprised and myself where I was seated 28D on the tail when I got to my seat the pain was unbearable and I guess the expression on my face I was asked several times was I okay. Nov.14, 2018 going to Atlanta I over looked that horrible experience again seated me 11C but second time treated in considerate again this is too much for me to handle then as it's time to get off I has to struggle going down the narrow isle trying not to fall on people or hit the floor. I'm permanately disable. How do a person of my disabilities get treated like this not once but twice not at the moment I'm in great discomfort from my neck down. Shaking constantly .Booking my round trip flight was a night mare also. I should have knew it after all I went through to get it. Finally after eight different t calls n agents had info wrong insisted that I booked a $88.00 flight when I booked a $56.65 she insisted that I did she over talked me until I started over talking her by reading my prices confirmation for the $56.65 I explained to her it was just two left when. I booked the $56.65 . After all that she discouraged me n I was so frustrated I forgot to purchase insurance for my flight
Justfly agents see and it was a supervisor who gave me the hard time over talking me n she waved the $88.88 to $56.65 she was rude n mean with a nasty attitude ! This is unacceptable and I will be sharing to social media. Justfly is not for the DISABLE!
Thank you for reading my complaint thinking hard real hard bout using justfly or frontier airlines AGAIN 💯

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8:46 pm EDT
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Frontier Airlines Cancel flight without notification

There 4 of us flying to Chicago today 8/13/2018 from San Jose airport with 3.5 hrs lay over in Denver.The reason why they cancel our flight is due to the weather in Denver, before leaving San Jose airport I did call Denver airport to find out the weather over I was told by one of the lady personnel who answer my call weather is sunny with 80 degrees.I think frontier airlines is blaming on the weather even there is really nothing going on so they can get away of their responsibilities towards us customers who were in this fight.Our flight is scheduled at 12:45 pm today it was delayed til 4:304pm.So we went to the airport as early as 2pm and find out it was cancel with no advance notification. I went home and start calling their customer service which is base in the Philippines to find out what's gonna happen to my hotel reservations and flight back from Chicago thru United Airlines.I was told the only charges I will be compensated is the flight going, thru them and the rest they can't.And also they are offering me fight to Chicago not until 17 th of this month which I can't coz I just requested some days off from work to visit my college friends and take my son to see Chicago but it was all wasted coz of these airlines cause.And now they are not very helpful to resolve my concerns with a little offers.So I am writing to you to please help me to fight for my rights as a customer and to get what I deserve.Tried very hard to settle this issues along with their representative but this people showed no empathy no considerations and no knowledge at all to answer my concerns, all this female call center rep sai" no compensation, "no compensation".Last but not the least I was asking her if I can get a phone number here in the US so I can talk to live person that is base here but she refuse to give.I am very much hoping you can help me.Thank you...

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9:07 pm EDT
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Frontier Airlines Luggage and customer service

My name is Curtis Houlder my 2 kids and wife flew from Atlanta to Cincinnati #1179 with a connecting flight in Cincinnati to San Diego #1185 for basketball exposure camp and mini vacation for my family. Upon arriving to San Diego our luggage never was recieved and I was told in front of my son that in was left over in CVG. Also after speaking to the manager Fred and travel agent Natasha I was told after they spoke to the Cinncy department due to Atlanta dropping the ball that my luggage was going to be fed ex overnight to my hotel. I filed a claim with Natasha who was a big help and she took all my info but later that afternoon I was told by another worker and the manager for whatever reason they didn't make it in time to fed ex my luggage to me next day and they put it on a flight for me to receive my bags no later than Saturday morning on the 9am flight. For 2 days I had to buy clothes for me and my family so my son can participate in the camp and for to try to enjoy the trip, just to find out that my luggage will not be here on saturday and that they are trying to trace and find my location on my bags, by the weekend supervisor and Natasha who was working that day. I received and call back that same day and was told that if and when they find my luggage that it will be sent back to Atlanta to my address. now being frustrated trying to keep level headed because I was lied too. I was also told thursday by an employer this was my fed ex number CVGF900113217 when this was my actual claim number they submitted. I spent my bill money to pay for unnecessary items and clothes for my kids to be able to go to school first thing monday. I am truly upset that Sunday morning I received a phone call from the airline that my luggage came because now I had to spend more money and I had to throw away personal items to have my bag weight 40pds to reach weight on the airline I was leaving on that day, I had to return my rental in late because I had to pick up my luggage and wait for a worker name crystal so I can recieve my property. I was relieved to final receive my stuff but my trip was more shopping and surviving each day instead of me enjoying my family time and my son focusing on his basketball event. Then I had to pay a luggage fee for something I didn't get to use the whole trip. I will like someone from frontier to help me with this situation. either via email [protected]@gmail.com.

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1:49 pm EDT
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Frontier Airlines Luggage damage

I booked a roundtrip from Colorado Springs, CO. to Minneapolis, Minnesota. My reservation number was [protected]. On the return flight I arrived at Frontier only to be told that a ticket agent would be available 2-hours before the flight only. There was a line and people were waiting 4-hours before the flight. After I let it be known that I was 70-years old with a weak heart, the other passengers who were waiting told me that I could go sit down and they would come and get me when the counter opened. I had a 21-inch bag and a purse. I made sure that my bag fit into the recepticle that determined if you could carry your bag on board, and it fit. The ticket agent insisted that I could not carry my bag on so she put it on the conveyor belt for the cargo hole. After I collected my bag and got a wheelchair I was transported to my car. I was so tired that I left my bag in the car when I arrived home at 7:15 p.m. on the 29th of July, 2018. When I retrieved my bag from the car on July 30, 2018 and saw the damage I called Frontier and lodged a complaint immediately. They informed me that I was two hour over meeting the 12-hour notification clause for reporting damage to your property. As a result they refused to pay for the damage to my Bag. The experience with Frontier Airlines was the worst experience I have had since I have been traveling. I wonder why Priceline continues to book passengers on Frontier Airlines knowing what a sub-standard airline they are. They are too cheap to even be concerned with the comfort and consideration of their passengers. They even charge for the snacks on the plane...nothing is free! This is my last time booking with Frontier or Priceline! Priceline should know better! Or care more.

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Update by Juanita Whitaker
Aug 05, 2018 1:51 pm EDT

I am still waiting to see what Priceline will do and what their response to my complaint will be.

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2:29 pm EDT
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Frontier Airlines Customer service and baggage

My name is James Tillman and my family and I came in on flight 1623 today from Dulles airport on 06/17/2018 we got into Orland airport about 8:30ish we were told to pick up bags at 9a I waited literally 35mins and still no bag. I went to the baggage personnel and spoke with a Cindy and tisha requesting my bag. they stated to me it never left Dulles and that they contacted frontier in Dulles and when they locate my bag they will contact me. That was at 10:30am still on the 17th, the bag contained everything for my family from clothes, under garments, iPad, etc...Pretty much everything we needed for this trip. Cindy stated to me that my bags will be here in Orlando on Tuesday 19th and my trip back home is on that Wednesday the 20th which means I will be the whole weekend without anything. She stated to me to purchase what I need and I will be reimbursed. I have to purchase almost everything over not only for me but for me, wife, and daughter that is beyond the money I was trying I spend. You tell me how can you enjoy a trip when you literally have to purchase each and everything that we do here...This trip for my 6 year old daughter has been completely ruined and I am holding FRONTIER AIRLINES responsibile. We got to the hotel at 11:30am on the 17th the room was not ready so I had time to waste to contact frontier...I have been calling Frontier airlines on all the numbers I was given and no one answered the phone and I am still calling on top of writing this at it is now 4:21 pm on the 17th and I still don't have no answer to where my bag is or did they find it or whatever...I just want my family bag that's all and the one person I did get said that he is a volunteer and that he can't help me...I am frustrated, upset, angry and on top of everything this is my first time dealing with your airline and it will be my last...if you can't seem to help me please point me in the direction to get some results...I will be talking this out with my lawyer and the media...this is just flat outrageous...My daughter graduation trip is ruined unnecessary money is being spent we have no clothes no nothing...All I know is someone needs to contact me ASAP about this matter and find my bag...

Signed and anger customer

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12:57 pm EDT

Frontier Airlines Poor customer service

I purchased two tickets, one for my husband and the other for my daughter, one-way from Atlanta, GA to Austin, TX, on April 28, 2018; Confirmation # M3BZNL. They arrived at Hartsfield -Jackson, 2.5 hours ahead of their flight departure. They were not checking any bags. There were unable to check-in online, and the Kiosks were down, therefore, they stood on line, and by the time they got through TSA, in which went fairly quickly, they had missed the flight. When advised of the inconvenience of the online and Kiosk systems, my husband was then told, you can catch the next flight the next morning but there will be a $99.00 charge for each of you. When I tried to call the 800 number, a gentleman answered and when I advise of what happened, he said I don't handle that and put me on hold, and all of a sudden I was in an automated system. I have never attempted to use Frontier, but thought it would be great, being my family will be taking numerous trips to Austin, approximately every month. Although the total cost of my tickets was about $127.40, now I need to purchase another round-trip ticket and I was never compensated for something that was not mine and my family's fault, customer service was very poor, and I feel like I was taken advantage of as though it was a scam. I need to purchase a ticket by the 16th, and not sure I should take a change with Frontier.

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11:24 am EDT
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Frontier Airlines Fly to Las Vegas round trip on Nov 17/2017

I called TravelerHelpDesk to buy round trip tickets to Las Vegas the total cost was 312.40 U. S Dollars for my wife and I, after 60 days when I received the statement from my credit card I noticed that I was charged 252.80 US Dollars two times I called TravelerHelpDesk and I spoke to Gracie and she said that send me a copy of the charges she will help to straight this problem up, to this day nothing has happened I sent her a letter with copy of the charges, please help to correct this matter. Thank you very much, Jaime Rodriguez

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5:47 am EDT

Frontier Airlines Horrible experience

I should have read all of the stories before booking the tickets. I wish I knew how bad this company was!
Flight attendants were late for the flight and it was delayed for over 3 hours. Everyone was waiting for them to find replacements. This is so wild and unprofessional. I don't want to go through the same again. I hope those attendants were fired.

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4:34 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Frontier Airlines Flight attendant service during flight

Flight Attendant ignored assisting with lifting carry on to overhead on Flight 718 from Denver to Washington Reagan on 17 Mar 2017 at 1045 AM from Gate A36 arriving in DCA at 410 PM.

She was a slender about 5'8 - 5'10, middle age, long black hair with some grey. Her hair was pulled back in a pony tail that day. My travel carry on was not filled with books.

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10:53 am EST
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Frontier Airlines Cancelled flight - no real options!

Scheduled flight from lax-ord 12/20/16.. Few hours before my flight, I received an email that it was to be cancelled. No reason given. I tried to call customer service and waited for 45 minutes before I was disconnected. 3 options were given that were not accommodating to anyone! Full refund, wait till monday 12/26/16 (After christmas) or book with another airline (With my own $ and frontier will give me back only 400 of it) !
Unbelievable!

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5:36 pm EST

Frontier Airlines Air travel

We were scheduled to fly out on December 18, 2016 at 2 o'clock in the afternoon, flight was canceled two hours before take off. Frontier airlines would not help us schedule another flight or give us comps for hotel. They can only get us from Miami to Denver but not Denver to Salt Lake which was our destination. So we booked a flight with them to Denver and another company to Salt Lake City for the next day. The next day we sat and waited for over eight hours with no information on what was happening until they finally told us that there was a strike. Our luggage was under a plane so we had to wait an additional two hours to get her luggage. They gave us a refund supposedly, but nothing else not even at the sorry or an apology. Never fly Frontier.

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8:35 pm EDT

Frontier Airlines Flight reservations were delayed and told me that I couldn't get home for two more days from my booked flight

This is the worst experience I have ever had with any company I have ever done business with in my 49 years of life. I've never even written a complaint about any other company ever but felt I had to warn other people about this unethical and unprofessional business. I booked a flight for my company training a month in advance and took American Airlines to Salt Lake City for training with Alsco Linen and had the return flights with Frontier Airlines. My flight was scheduled to leave Salt Lake City on Friday July 22nd at 8:50 PM to arrive in Denver at approximately 10:30 and then catch my next flight at approximately 12:00 and arriving home at 4:20 AM Saturday. I get an email a few hours before the flight telling me my first flight is delayed until 11:00 PM so I knew I wouldn't make the connecting flight in Denver to get home to Indianapolis. So I called and they told me I would have to fly home on Sunday two days later and basically I was ### out of luck. They offered no other options and didn't even want to refund my money for the flight. The people on the phone were some of the rudest people I have ever dealt with in my entire life. If you are looking for a trip full of misery use Frontier. I would pay 100 times as much to travel on any other airline.

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Wine Is Good
Wine Is Good
, US
Jul 26, 2016 12:10 pm EDT

Every airline in existence can and does have delays and cancellations. Did they say what caused the delay? Remember also, that you are not the only passenger on that plane. Everyone else was delayed and had connecting issues as well. Instead of bashing the airline, always plan ahead for possible issues and look for solutions. You were notified hours ahead of time, giving you plenty of time to reschedule your connecting flight with the airline.

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9:19 am EDT

Frontier Airlines Customer service

I dropped my niece and her friend off at Orlando International Airport at 0900 more than 2 hours before their flight was to leave they waited in line for more than an hour with 3 agents on duty. Not that this is a surprise but the way these two young adults were treated is. Over the intercom they were all told that if you are leaving for Denver please step forward to get you on the plane. As they did they waited behind another couple and a women behind them. After the agents let the couple go on they looked over my niece and friend (interracial couple) and the agent said that they would have to step aside and let the women behind them go first. My niece questioned this of course like anyone would and the agent was rude in a demeaning tone “MOVE ASIDE”. The young women left and went on to the plane the agent continued to ignore my niece and pretended to tend to something on the desk. After several minutes my niece said to the agent our flight is leaving the agent stated YOU ALREADY MISSED IT SORRY YOU WILL HAVE TO COME BACK TOMORROW. My niece was upset stating why would you ignore us and not let us on and then tell me we missed the flight you made us miss the flight to her amazement the agent stated oh well there is always another one. My niece said no I am not leaving tomorrow I am meeting friends in Denver and I have all our plans hotel and car already paid for. The agent took her time being rude and ignoring them and after an hour got them on a flight at 740pm. Now they have missed a whole day of a vacation they planned and saved for over a year.
I would hate to think that this agent discriminated against my niece and her friend because of the color of his skin, but it seems to be the general consensus of what had happened here. I would hate to believe in this day and age that your employees are not taught tolerance and humanity before they begin to work with such diversified people. This county has all types, it is a melting pot of unique beautiful people that no more need to be judged by society for whom they choose to date as what skin color they have. I would have hoped better for a company that greets so many in a days-time. I would hate to think of what would come of this when I send a letter out to every media outlet I can find to tell the story of blatant discrimination. I am sure your company would suffer as my niece and her companion did. How belittling it is that your company would allow for such disgrace of other human beings.
Not only do you owe my niece and her friend an apology you owe them for a trip they lost a day on and the humiliation that everyone else got on that plane except the interracial couple that was told to step aside.

Lisa Gangitano

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2:27 pm EDT

Frontier Airlines Delayed flight and then gave away my seat

My flight was delayed twice. I did not stand by the fair when the flight was delayed 2 hours so they gave away my seat. stoof at the customer service desk for 60 min to no avail. My flight was from Boston to Orlando and they offered me a flight from Chicago. With no way to get to Chicago from Detroit airport, they closed the case saying they offered me a new ticket which I did not accept. They were so gracious to refund me 50 dollars which they claim was the price of the one leg of the flight. Not the 300 I spent on the ticket

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2:40 pm EDT

Frontier Airlines Passenger ticket

Do not ever fly frontier.
No matter what the purported price of the ticket is you're buying, it's not fully disclosed. Read on.

I'm no lawyer but it seems that frontier is engaged in deceptive business practices. They do not list the fact that you'll be required to pay additional money if a) you want to bring a carry-on with you. Yes, a carry-on. Why the faa and the ftc don't come down on these nefarious creatures is beyond me - aside from these agencies really don't protect american consumers like they once did many, many years ago.

Expedia is just as culpable. I feel duped into buying this ticket on such a lame # airline. This extra charge fact should have been disclosed by expedia before purchase was completed. Now it's too late for me to buy a ticket with another normal airline. And no reasonable argument can be made by frontier for not allowing people to at least take a carry-on bag without additional charge.

Because this fact is hidden from the consumer at time of purchase, this seems to be a deceptive business practice designed to create a sale under false pretense.

This is just a racket to get more money out of people and I don't understand how it could possibly be legal. I bet 99% of their flyers succumb to the upcharge... What are they going to do otherwise?! The other airlines should also file anti-competitive suits against them.

Any lawyers out there who want to file a class-action complaint?

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7:35 pm EST

Frontier Airlines Terrible everything

I have been trying to book a ticket for the past five days and it's IMPOSSIBLE to do this with Frontier. I have 46, 000 FF miles, that expires a week ago. They never told me the miles were going to expire. Now if I want to re-instate them, I can but after 3 different CS people and an hour on the phone I gave up. Have spent three hours on the tel with CS people and can't book with them, can't book online. They'll sell you a seat, but then you have to pay for the carry on bag, the seat, i'm surprised they don't charge you to use the toilet. This is the WORST airline ever. I will do everything i can to avoid them. It's worth it to may more to fly for an airline that does not have the hassle factor that frontier does.

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9:41 am EST

Frontier Airlines The entire customer experience has changed

Frontier Airlines used to be the seamless and most dependable airline to fly. WARNING: This airline no longer is functionable and has lost its integrity. Once you purchase your ticket, you must expect the following: incredible delays: your incoming plane for your flight will not arrive as expected. You will miss your connections and will arrive extremely late. New seating: your new seat has no reclining capability, the tray table is the size of an envelope making working on laptops impossible, and the plane is full of crumbs and left over trash. Your suitcases: Will not arrive. All flights will take up to 4 hours to locate baggage. The airline excuse: We are short on baggage agents. Incredible stress on their employees: Why would they continue to work for Frontier when they find disgruntled customers to face on the job on a daily basis. The entire experience is beyond comprehension.

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9:43 am EDT

Frontier Airlines Terrible experience

My boyfriend booked a flight with Frontier to fly from Detroit to Portland (layover in Denver) for this weekend. We drove to the airport, he went to use the Kiosk to print his boarding pass, the Kiosk was out of service and said "see attendant" and there were no attendants. There were about a dozen other passengers in the same situation.

He then called the airline, spoke to a supervisor, and only received a $64 refund (original round trip cost him $400, so guess $200 each way, and only $64 back? They had a lovely $99 change fee. Wonderful. And something like a 10% refund guarantee. Ridiculous.)

He then had to book with Southwest to get to Portland anyway, and that cost him $300 one way.

Overall, neither he nor I will be doing business with this airline ever again. I've decided for cheap flights, I'm gonna stick with Spirit, I've had good experiences with their A La Cart model and their services.

It would have been nice if they had given a better refund, or at least credit towards a future flight or free bags for a future flight or something to make up for their failure to have a customer service representative at the desk since the Kiosk was out of order.

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10:52 am EDT
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Frontier Airlines Communication regarding luggage

Aug 1, 2015 Unprofessional Atlanta Airport Staff with Luggage issue.
Saturday 8-1-2015, I flew Frontier Airlines from MSP to ATL, I checked 3 pieces of luggage. Once I arrived to ATL, I only received one piece of luggage. I then talked to ATL Frontier Baggage Staff, the had me filled out a form and told me that my luggage would be delivered to my hotel in 24 hours. Upon leaving the airport I discovered that there was an earlier fight leaving MSP to ATL that would get my luggage to ATL 5 hours earlier than the time projected. So the MSP Baggage staff put my luggage on the 6am flight. When I hadn't heard from the ATL baggage staff by 6 pm the next day I called numerous times, no answer, I left a VM no returned call, so at about 10pm, I decided to go to the airport to talk to the frontier staff myself, I had my daughter search all of the carousels for our luggage, she happened to find it sitting by a carousel in which the flight had landed at 4pm.
I did not receive a call, nor was my luggage delivered to my hotel as promised. When I went to the office to talk to the staff, she was on the phone (that I assumed didn't work) hanging out with other coworkers, she totally disregarded me. So I took my luggage and left the airport.
To add, I called Frontier many times, I was on hold for over an hour and no one could direct me to the correct area. They kept transferring to other departments that had nothing to do with luggage help. VERY unorganized. I guess you get what you pay for... lousy service.
This would have never have happened on Delta, because they have a baggage tracker app that you can use on your phone, so you know where your bags are at all times.

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6:36 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Frontier Airlines - The worst customer service ever!

Hello, I am a Licensed Real Estate Broker in two states... Wisconsin and Georgia. I am the CEO of both of my companies. I have done lots of flying with Frontier and I am an Early Returns member, and have flown frequently with Frontier within the last year. All you have to do is look up my name and this fact can be proven. My husband and I have been pretty...

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Frontier Airlines Customer Reviews Overview

Frontier Airlines is a low-cost carrier that operates in the United States, Mexico, and the Dominican Republic. The airline has received mixed reviews from customers, with some praising its affordable fares and others criticizing its customer service and fees.

One of the most positive aspects of Frontier Airlines is its low fares. Many customers appreciate the ability to fly to their destination at a lower cost than other airlines. Additionally, the airline offers a variety of add-ons and upgrades, such as seat selection and baggage options, which can be customized to fit each traveler's needs.

However, some customers have reported issues with Frontier's customer service. Complaints range from long wait times on the phone to unhelpful or unfriendly staff. Additionally, the airline has been criticized for its fees, which can add up quickly and make the overall cost of the flight less competitive.

Overall, Frontier Airlines is a good option for travelers looking for a low-cost carrier. However, it is important to research the airline's fees and policies before booking to ensure that the overall cost is still within budget.

Frontier Airlines In-depth Review

Pricing and Value:

Frontier Airlines offers competitive fares compared to other airlines, making it a budget-friendly option for travelers. However, it's important to note that there are additional fees for baggage, seat selection, and other services. These fees should be taken into consideration when comparing prices.

Flight Options and Destinations:

Frontier Airlines provides a wide range of domestic and international destinations, allowing travelers to choose from various locations. However, it's worth mentioning that the airline has limited flight options compared to larger airlines. This may require some flexibility in travel plans.

Customer Service:

Frontier Airlines' customer service representatives are known for their responsiveness and helpfulness. They are readily available to assist with inquiries or issues, ensuring a smooth customer experience. Contacting customer service is easy and efficient, allowing passengers to address any concerns promptly.

Onboard Experience:

The aircraft of Frontier Airlines offer a comfortable and clean environment for passengers. While amenities such as in-flight entertainment and Wi-Fi may not be available on all flights, the airline strives to provide a pleasant onboard experience for travelers.

Punctuality and Reliability:

Frontier Airlines has a good track record of on-time performance, ensuring that flights depart and arrive as scheduled. While delays or cancellations can occur, they are relatively infrequent compared to other airlines.

Loyalty Program:

Frontier Airlines offers a loyalty program that provides benefits and rewards to frequent flyers. The program makes it easy to earn and redeem points, allowing passengers to enjoy perks and discounts on future flights.

Safety and Security:

Frontier Airlines prioritizes compliance with safety regulations and protocols, ensuring the well-being of passengers. The airline maintains transparency by effectively communicating safety measures to passengers, instilling confidence in their travel experience.

Website and Booking Process:

Frontier Airlines' website is user-friendly, making it easy for travelers to search for flights and make bookings. The website provides clear and concise information during the booking process, ensuring that passengers have all the necessary details to make informed decisions.

Baggage Policy:

Frontier Airlines allows for both carry-on and checked baggage, providing passengers with flexibility in their luggage options. However, there are fees and restrictions for oversized or overweight baggage, so it's important to review the policy before traveling.

Overall Customer Satisfaction:

Based on customer reviews and feedback, Frontier Airlines receives a positive overall rating. While it may not offer the same level of customer satisfaction as some larger airlines, it provides a satisfactory travel experience at a competitive price point.

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Contact Frontier Airlines customer service

Phone numbers

+1 (801) 401-9000 +1 (720) 374-4200 More phone numbers

Website

www.flyfrontier.com

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ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Frontier Airlines. Discuss the issues you have had with Frontier Airlines and work with their customer service team to find a resolution.