SUBMIT A COMPLAINT Complaints & Reviews

From You Flowers / flowers not delivered on time or day guaranteed

May 29, 2019

05/29/19 Order# 408312497 Flowers ordered before cut off time of 3:00pm to be delivered the same day, by 6pm They were not delivered. Refund of $14.99 (service / handling fee) and flowers specified and ordered should be delivered to address given at time of order Cotton Candy - flower arrangement deliver to: Arlene Gaines 1020 Brookdale Lane Camden, SC 29020

From You Flowers / mother's day flower delivery

May 13, 2019

From you Flowers took an order from my son for Mother's Day Flowers. He paid extra for delivery on Mother's Day. He used them because they had a Guarantee Option. The flowers were not delivered until 5pm on Monday May 13, 2019, the day after Mother's Day. The local florist said he only... / order

Apr 18, 2019

I ordered flowers with a balloon for my daughter for her birthday. What she received was a small bouquet, no balloon and they spelled her name wrong. Very disappointed, when I called all they could do was give me a 15% discount. Really?? They put me on hold about 5 times, each for 15... / a fond farewell casket spray

Jan 07, 2019

I ordered a masculine casket spray on 1/2/19 that did NOT have bright pink or red flowers for my nephews funeral on 1/5/19, what I received was a wedding bouquet!! I specifically selected a spray that had darker colors and would go with the color scheme of my nephews outfit and other...

Fromyouflowers / from you flowers delivery

Feb 14, 2018

(attorney advertising) My name is Todd Kennedy and I am a class action lawyer. My law firm, Gutride Safier LLP, represents consumers in a class action lawsuit against FromYouFlowers. In particular, the lawsuit involves the company's failure to deliver flowers and other ordered items in a...

Flowersfromyou / disappointing

Dec 25, 2017

Ordered a beautiful bouquet of flowers with the same day delivery for my mom's birthday. I picked the date and the exact time when I wanted the flowers to be given, as I could not be there. 30 minutes later I called my sister who was next to my mom and asked how she liked the flowers and I... / non delivery after they sent delivery confirmation of funeral flowers for my sister

Nov 15, 2017

On Nov 3 2017 I placed two order for funeral arrangements to be delivered to the funeral home on Mon Nov 6 before 4pm. I received confirmation of my order. On Monday I received two emails confirming delivery of both orders. On Monday when I went to funeral home only one was there. Funeral... / never delivered the flowers

Nov 08, 2017

Rosa Santos 11/08/2017 order # 403084798 I ordered flowers a morning before to be delivered on a timely manner which they did not. been checking on the to see if they were on its way but it kept only showing pending. so before noon I decided to call to confirm the order a young lady... / never use them

Sep 11, 2017

So bad I rarely read reviews. I ordered a bouquet for my cousin's wedding with the delivery on that date that was separately paid. But nothing was delivered. Called their customer service, but nobody piсked up the phone. I emailed them and they answered saying that they would send me new bouquet... / fromyouflowers

May 15, 2017

I ordered Mother's Day arrangement with chocolate from this company I was charged and website said delivery would be 5/13-5/14 The flowers were never delivered As you might imagine I was very disappointed And so was my mother The contact number on the website is a voice message machine I have not received a response from them via phone or email

Flowers From You / same day delivery... not

May 05, 2017

Not much to say about this company. Didn't get my order and they refused to refund my money ($70 in total). Customer service hung up on me once, and I called back and had a wait time of 8 minutes to speak to someone. So I lost money, didnt get the flowers, and ruined a good surprise...

From You Flowers / flower delivery

Mar 29, 2017

I was supposed to get my flowers on Friday and it is already Wednesday and still no sign of my order! On Friday I contacted From You Flowers support service and they said that they had a problem with the delivery and said I'll get my order on Saturday, then they said Sunday and when they said... / flower delivery and unethical behaviour

Jul 14, 2016

My daughter ordered flowers and chocolates on July 12, 2016 to be delivered on July 13, 2016 for her mother's(my wife) birthday. Knowing we had a 5:00P.M. Dinner reservation, she paid for expedited service so they would be delivered by noon. At 4:30 P.M. I called fromyouflowers and...

From You Flowers / funeral arrangement

May 14, 2016

Date: April 15, 2016 Order Number: #96266378 Never Delivered Requesting Refund: $87.97 N0 response on 800 number Client Name: Vickie Kline Phone: 954 599-4412 Floral Funeral Arrangement Deceased: Rena Wells Robinson Location For Delivery: Greens Funeral Home 216 Archie Whiteside Rd, Gastonia, NC 280522 Phone: 704 867-5512 I / never delivered

May 13, 2016

My 20 year old son who is based in Japan ordered me an arrangement for Mothers Day. He ordered this on April 22nd, it was suppose to be delivered May 6th. Never got delivered but the $70.83 was deducted from his account. I spent over an hour on the phone trying to get his money refunded. I... / poor delivery/plant not as pictured in ad

Apr 26, 2016

I ordered a Bamboo Plant from this site and wish I had read all the complaints before ordering. My daughter had just returned home from the hospital and I ordered a Bamboo Plant from this site and expected delivery on 4/23/2016. It was not delivered as expected and when I called the next... / flowers never arrived

Mar 01, 2016

I made an order about three days ago and received nothing yet! I bought some flowers for my mother and still nothing! I will never order from Fromyouflowers ever again. Every day they leave me a message to call them about the order and when I call they put me on hold for like 50 minute... / save your money!

Feb 25, 2016

I ordered the cheesy happy cup with all the happy flowers that go in the deluxe arrangement, a balloon and a bear for my girlfriend on Valentine's Day. When the order arrived there was no bear and no balloon! Flower which we did receive were super ugly! I was so mad, so angry that I... / terrible experience

Feb 19, 2016

I wish I had read the reviews before I decided to order something from FromYouFlowers. I purchased some flowers for my lovely girlfriend, but flowers never showed up on the day I'd ordered them for! I am so disappointed. They didn't even contact me! I will not recommend this company to... / they don't deliver on time

Feb 16, 2016

I order some flowers from FromYouFlowers website. I wanted to make a surprise for my mother and my girlfriend. On February 14th flowers never showed up and I received them only yesterday. I contacted them and demanded a refund. They refused to give my money back, because flowers were... / do not order from here!

Feb 15, 2016

I wanted to make a surprise for my girlfriend on Valentine's day, so I ordered her some flowers from FromYouFlowers website. I contacted them many times and reminded them about the delivery time, and they assured me that everything will be fine. But unfortunately it was not, because... / disappointed

Feb 10, 2016

I bought some flowers from FromYouFlowers store to be delivered to my wife at office on her 27th birthday. Later I received a call from them saying the florist didn't have the roses I ordered and asked me to pick something in replacement. I was pretty disappointed, but said that any other... / stay away!

Jan 26, 2016

I tried to make an order and every time I tried there was an error. I called my bank and they said that my card was charged. I thought that probably everything was fine and that was just a bug. Since I received nothing I called FromYouFlowers. Very rude and impolite lady answered. She wa... / worst floral company ever

Dec 16, 2015

I ordered 50 beautiful red roses for my beautiful wife. It was her birthday and I decided to make a surprise for her. Then I got a call from them and they told that roses had been delivered. I called my wife and asked her about my surprise. But she told that she had not received any...

Fromyouflowers / horrible product

Jun 09, 2015

company delivered a arrangement about half the size of vase and flowers portrayed. poor quality, no balloon as order. when I complained and showed them pictures first they told me I would get a 15% discount. when I asked about the balloon they were refunding me the $5. for that. I asked...

From You Flowers / flower delivery

Apr 14, 2015

I ordered a sympathy flower arrangement for my friend who's brother had passed away. The arrangement I chose had white roses and lilies in it. I will enclose a picture. Lucky for me my friend posted on his facebook page a picture of the cards, gifts and flowers he received. Much to my... / not what I ordered, not when I ordered, and horrible customer service

Mar 18, 2015

DON'T DON'T DON'T USE. Ordered for my mother's (outpatient) surgery - didn't deliver on date promised. No phone call to explain. So basically if there had not been complications requiring a three day hospital stay these flowers would have been delivered after her... / no delivery and they lied

Mar 03, 2015

I am beyond upset at the lack of professionalism that this so called company has. I order a beautiful arrangement for my cousin out in Anchorage Alaska on 3/2/2015, to be delivered ASAP, for the birth of her daughter Keela. Flowers never arrived. They called me alright to tell me about it...

From You Flowers / old flowers

Feb 17, 2015

I received a gift order from my fiancé who is in South Carolina for Valentines Day and was disgusted when I opened the package.The flowers when I took them out of the box looked like they were somebody leftover plants that had been out for 2 weeks. The plants were rotting with brown spot... / blocks on flowershops

Oct 18, 2013

okay let's get right to itfrom You Flowers likes to scam people out of money. Say if you pay $50.00 for a flower order they will send the order online to FTD or BLOOMNET to find flower shop in your zip code for delivery but that same order you pay$50.00 for will be sent to the florist...

Flowersfromyou / worst mistake ive ever made

Feb 14, 2013

Worst idea Ive ever had was to place an order through this company. I placed my order a week in advance for Valentines flowers for my mother, sent to her office. The delivered them around 11am on Valentines Day and to my surprise they were HORRIBLE! It was completely embarrassing. It...

From You Flowers / what's really going on

Jan 20, 2013

these people are terrible. after many years of dedicated employment i was "laid of" because they lost a major corporate account (because theyre an awful company and screw up everything). What really goes on there is they prioritize incoming calls over fixing existing orders. theres no... / late if ever

Dec 23, 2012

I sent flowers to my 101 year old Grandfather in Michigan using a company called from you Flowers. Do not use this company I have sent 3 arrangement's from this service and they have messed up every single one. They are now telling me that he wont get his Christmas centerpiece till... / no flowers no refund

Nov 24, 2012

I have had a terrible experience and have still not yet received my flowers. We needed the flowers to arrive the day before Thanksgiving, I even paid extra for same day delivery. I was contacted late in the day and told they would not arrive same day. I spoke to John, a customer service... / get as far away from this &supposed company& as you can

Oct 04, 2012

Hear my warning get as far away from this "supposed company" as you can. I would love to tell my entire story but there were just so many numerous problems it would become a novel. Dealing with these people has been a complete nightmare. I have never had such terrible service. And the CNBC... / failed delivery

Jun 04, 2012

Ordered Birthday flowers to be delivered to my daughter at school for her 18th birthday. Paid extra for before noon delivery so that she would definitely get them before school was out. Flowers never came, but I was charged over 62.00 for them. So I call them. They put me on hold and come...

From You Flowers / poor service

Jan 25, 2012

Ordered flowers from their website to be delivered to my friend who is in the hospital. Placed order on a Thursday afternoon and website and order confirmation quoted delivery for the next day, Friday. I called on Friday at 4pm (24 hours later) to see if the flowers had been delivered, and the... / never got my flowers

Nov 27, 2011

I place two orders- one for each Mom of mine- my mother and my mother-in-law. Let's start with my mother's order- it came in and was not at all what I ordered. When I called customer service about it, their computer translated it to a different bouquet, instead of the radiant...

From You Flowers / disppointed! worst flower delivery

Oct 22, 2011

I spent $49.98 on flowers that looked like $10 flowers from the supermarket. I called and wrote many emails and all they did was give me a $15 giftcard for my next order (useless, considering I will never use From You Flowers again) and 20% off the order (which equals a whole $9.98). I am...

Florist - FromYouFlowers / non-receipt and no refund

Aug 24, 2011

I placed an order on 8/19/2011 for a flower delivery. I was charged extra money to have this order delivered within 4 hours. This was a very important delivery. Not only did it not arrive on time, it never arrived at all!! Now, after 5 days, I am still arguing with the company to REFUND My...