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Frito-Lay Profile

Frito-Lay

www.fritolay.com

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1.2

Overall reputation rating based on reviews and complaints

Frito-Lay earns a 1.2-star rating from 7 reviews and 23 complaints, indicating that most snack consumers are dissatisfied with their products.

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Frito-Lay Complaints Page 2 of 2

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3:56 am UTC
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Frito-Lay Disappointing Quantity: Frito-Lay's Box of Chips Falls Short on Promised Bags

I recently received a box of various chips from Frito-Lay, and I was excited to see what flavors were included. The box clearly indicated the quantity of each type of chip, but to my surprise, it seemed like there were fewer bags than stated. For instance, the box claimed there would be two bags of chili corn chips, but I only found one.

It was a bit disappointing because I was looking forward to enjoying the spicy goodness of those chili corn chips. I mean, who doesn't love a little kick in their snack? However, it seemed like fate had other plans for me, as I was left with just a single bag.

Now, I understand that mistakes happen, and maybe this was just a simple oversight. But as a customer, it's important to receive what was promised, especially when it comes to our beloved snacks. We rely on the accuracy of the information provided on the packaging, and it can be quite frustrating when things don't match up.

Despite this hiccup, I must say that the chips themselves were still tasty. Frito-Lay has always been known for their quality and flavorful snacks, and this experience didn't change that. The one bag of chili corn chips I did receive was still packed with that zesty chili flavor that I adore. It's just a shame that I couldn't enjoy it twice as much.

In the end, I hope that Frito-Lay takes note of this discrepancy and ensures that their packaging accurately reflects the contents of their products. As consumers, we rely on this information to make informed choices and to satisfy our snack cravings. So, Frito-Lay, please double-check those quantities and make sure we get what we're promised. After all, who wouldn't want more of those delicious chips?

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2:35 am UTC
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Frito-Lay Disappointing Quality and Inconsistent Taste: Frito-Lay Chips Fail to Impress

The chips from Frito-Lay are not good most of the time. It seems like they are trying to save money by using less oil and including burnt chips in the mix. I bought three bags from the same store, and each one had a different and unpleasant taste. I paid a high price for something that is basically garbage. I have given Frito-Lay many opportunities to improve, but now I have reached my limit. I am switching to BETTER MADE chips, which I hope will be a better choice.

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Debbierg
US
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Jul 19, 2026 7:55 am UTC
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I purchased a box yesterday opened it and found 4 packages that are stale. I bought one last month and found 2 packages that were stale. They expire 10/6/2026 the numbers on package are [protected] and 999 0036.
Wanted you to be aware. Have purchased these boxes several times and never have had this issue
Thank you
Debbie Garrett

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LrdSatyr8
Saint Matthews, US
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Jun 07, 2025 5:22 am UTC
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I recently purchased a 40 count multipack chips box and each of the packs are labeled Guaranteed Fresh until 15 Jul 2025... So far, of the handful of bags I've tried more then half of the chips are stale and I had to throw out because they are inedible. The production label is

[protected]
93 03:20

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boks
Chardon, US
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May 11, 2025 7:20 pm UTC
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On 05-01-2025 I purchased a container of Stax from the Marc's Store in Chardon Ohio, (UPC [protected]), Most of the chips were crumbled,IWAS VERY DISSAPOINTED ALL THE CHIPS WRE BROKEN

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Diana Fairbanks
Salina, US
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Jan 07, 2025 4:00 am UTC
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I bought Cheetos Dec.12th,2024 at Sams Club and one whole bag and one half bag were funny looking and so hard you could not eat them. I buy Cheetos all the time and never none like these! A waste of my money. I really can not add any more,you have enough info.I guess you will not make it right so i will not buy anymore.

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Frito -lay
Portland, US
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Jul 23, 2024 12:38 am UTC
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I have enjoyed Frito-Lay Jalapeno Fritos in the past, but for some reason our Safeway store in Stayton Oregon is no longer carrying this particular brand. Can that brand be brought back?

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OffenseTaken
Milton, US
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Oct 23, 2023 2:26 am UTC
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Our family is no longer going to purchase any product associated with Frito-Lay because of it's highly offensive "FU" commercial. Please join our family in boycotting Frito-Lay products until they discontinue this offensive commercial.

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jls27200714
Las Vegas, US
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Sep 03, 2023 12:25 pm UTC

Variety box of chips back from Walmart. The dates are always almost expired in the last few times. I bought them the chips for stale, but not expired. Didn’t grab receipt so they won’t take back. Please replace

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Frito-Lay Category
Frito-Lay is ranked 3 among 14 companies in the Snack Foods category