Frigidaire / Freezerextended warranty

This review was posted by
a verified customer
Verified customer

I purchased a freezer andwas talked into an extended warranty for an additional 49.99. I have had the freezer for two years when it stopped working. I lost about $350.00 worth of food. I notified the company told them I had purchased the extended warranty. they said they could not get the repairman out for two days. an appointment was made. The repairman said that a thermostat switch was bad and that I was going to have to pay approximately $165.00 and said that I was just covered for an additional 5 years on the compressor. When I was told that I was purchasing an extended warranty it was inferred that it was for the entire freezer not just the compressor that already has a five year warranty. This is no more than deciet, and a huge lie considering how many other people they scam this way.

Whatever happened to integrity, honesty, and a person word that means something!!!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.