My husband and I stayed at Four Points by Sheraton O'Hare on April 18, 2025. On our way to our room, we came across a condom by the ice machine. It remained there until we left the next morning. The cups in our room were unsealed styrofoam cups. Also, there was an excesive amount of mold around our tub faucet. Hardly the enviroment we wanted to shower in.
We are requesting compensation for the conditions we experienced.
I have attached photos.
Respectufully,
Christina Falzetta
Claimed loss: $78.66
Desired outcome: A full refund.
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