[Resolved] Flory Day — return policy
I was told in a telephone call before placing an order that they did in fact accept returns within a week of receipt. Unfortunately, they neglected to tell me that an item not fitting is not deemed an appropriate reason for returning. That is absolutely ridiculous.in addition to being the size of a small tent on my 105 lb. Frame, the quality of the material is embarrassingly cheap.
Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.
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