The complaint has been investigated and
resolved to the customer's satisfactionResolved Flory Day — return policy
resolved to the customer's satisfaction
I was told in a telephone call before placing an order that they did in fact accept returns within a week of receipt. Unfortunately, they neglected to tell me that an item not fitting is not deemed an appropriate reason for returning. That is absolutely ridiculous.in addition to being the size of a small tent on my 105 lb. Frame, the quality of the material is embarrassingly cheap.
The complaint has been investigated and resolved to the customer's satisfaction.