FloatMe review: FloatMe mobile app / account services

FloatMe blocked my account for “unusual activity” after I tried installing the app while traveling. I explained the situation clearly, submitted my ID, and followed every step they requested. One support rep attempted to help, but another closed my account without a real review and refused to escalate the issue. As a Veteran, being treated like a scammer instead of a customer was extremely disappointing. The lack of transparency, accountability, and consistent support makes this service feel unreliable. I am documenting this experience so others are aware of how easily an account can be closed without proper investigation.