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Business & Finance LoanMart / Wheels Financial Group
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LoanMart / Wheels Financial Group

30 Complaints
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LoanMart / Wheels Financial Group Customer Service Contacts

P.O. Box 8075
Van Nuys, California
United States - 91409
Mon8:00 AM - 6:00 PM
Tue8:00 AM - 6:00 PM
Wed8:00 AM - 6:00 PM
Thu8:00 AM - 6:00 PM
Fri8:00 AM - 6:00 PM
Sat8:00 AM - 5:00 PM
SunClosed

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Complaints & Reviews

L
Dec 31, 2019

LoanMart / Wheels Financial Group — unethical behavior, harassment on the phone, getting into my credit report

On 12/27/2018 I had got a loan from loanmart for 2500 I only wanted 1000. I found out they charging me 154.74...

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LoanMart / Wheels Financial Group — wrongful repossession

Hello,

My name is Wendy Alvarado. I took a loan from LoanMart due to having to help my I'll father with medical bills. I've been paying the loan off but I've been behind most recently. I've negotiated with them and I've been trying to work with them in terms of payment options. I received a written extension and even have email proof corresponding from an agent stating that I have the extension and what is owed on 11/15/2019. As of last night at 12:30am my car was repossessed without any opportunity to try to save my car. I've been dealing with months of harassment from them and now this. I want to know my rights and if I have a case against them. I look forward to your response. My contact information is provided below.

Warm Regards,
Wendy Alvarado
[protected]
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    LoanMart / Wheels Financial Group — title loan

    I applied for a title loan in June 2019 for$3200 I have made 3 payments and they are telling me although I owe $3200 on my loan it will be $14000 when I am finished. I offered to voluntarily surrender my car and they are telling me they will not take it. This is an unfair practice if my car was worth enough to get the loan why is it not worth anything now. Please advise me $14000 for a $2500 loan is crazy

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      A
      Jul 24, 2019

      LoanMart / Wheels Financial Group — title loan for 2500 and I still owe this much a year later.

      I have been paying loan mart every month and I am so called current after paying them for a year. What'...

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      LoanMart / Wheels Financial Group — marketing

      Received a pre-qualification letter from 1 800 Loanmart; filled out a preliminary application but the company would not reveal my monthly payment amount until it had run my credit (hard credit pull) which affects my credit score. They had listed a monthly amount of $194.22 on their site after I had entered my vehicle information but the representative said that was not the correct figure - only used to entice people to apply (and unduly affect one's credit)
      I have not moved forward with this company, and after seeing all of the negative reviews online, am glad I did not.

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        S

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved         LoanMart / Wheels Financial Group — title loan will never be paid off

        I took a title loan with this company back in February of 2017. I was told as long as I made my monthly...

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        M

        LoanMart / Wheels Financial Group — title loans/beware!

        Whatever you do, read up on this company before you borrow - no matter how desperate you may be for the...

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        H

        LoanMart / Wheels Financial Group — titleloan

        I got a $2500 title loan with them 5 years ago, the payments became too much and I released the car to them...

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        R

        Wheels Financial Group — title lending

        L Mart and their fraudulent practices need to be investigated criminally. When I took a title debt from them...

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        G

        1800 Loanmart — vehicle tracking installed

        Loanmart hired Fumble repo recovery in Rialto California to repo my vehicle. Once in Fumble recovery...

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        P

        Loanmart Aka Wheels Financial — thieves beware loanmart

        So, we took out a loan when our kids ended up in the hospital. We made our payments (missed one in December...

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        L

        800loanmart Aka Wheels Financial Group — loansharking - they need to be shut down

        This company has got to be shut down! They truly are the ### of the earth. The best advice I can give anyone...

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        M

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved         1800loanmart — repo of vehicle

        If you are looking to get a loan threw this place, please don't. They have the rudest employees and when...

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        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved         1-800-loanmart — loan sharks/deceiving

        when i called them because i needed a loan they explained the interest to me the way they explained it did not sound so bad. i went ahead an signed the contract for the loan back in June 2012. I have made a total of 6 payments and the it has all gone to interest. my loan was for a total of 3, 790.00 dollars after 6 payments of 360.00 a month i called in December 2012 for my pay off and they said it was 3639.00. i was so upset i called a few times trying to get ahold of someone that would explain this to me finally i was transferred to someone who was very apologetic and said that their job was to make sure interest rates and how it works gets explained to the customer when they sign the contract but unfortunately they try calling me but couldn't get ahold of me...i was very upset. i asked to speak to a supervisor and up to this day i still haven't received a call. basically to everyone out there please, please, please do not do business with 1-800 loanmart they will get you more in debt. I regret this so bad. their interest is so high if i keep on making my monthly payments according to the contract i will pay a total of 8, 648.10 interest and loan. please do not take out a loan with them. i wish i would of looked and done my research before signing up these kind of loans are aimed at people that are vulnerable and are in need of financial help.

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          M

          1 800 Loan Mart California — car repoed

          I have posted before on this regarding Loan Mart. I have finally found a wonderful attorney that is willing...

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          R

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved           1800loanmart — bad bizz

          I had gotten a title loan from loanmart... Oh god was it a big mistake!!! There rate is 97% daily interest so...

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          S

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved           1800loanmart — release of title

          I paid off my loan on my 2010 Dodge Dakota, at their outrageous interest rates 4 months ago. I paid my...

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          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved           1 800 Loan Mart — in bed with money gram

          My husband and I turned to 1800 loan mart out desperation to not end up homeless. When we tried to pay off the loan early (To avoid more of the daily interest charges) we were forced to go through money gram (And pay an additional fee) because they do not accept payments over $500 online. I wonder how much of a kick back they get from money gram for sending them so many customers. 1 800 loan mart preys on desperate people who no other options. Beware!!!

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            • Ve
              velma bailey Aug 26, 2013

              I had a loan aaand annd it never weent ddowwn wwhen I kept paaying on it. every time I ask for aaan extenssion thheeey wwould never allow it aaaan alwaaays threaten to keep my car. I have ask ffor legitmmate reasons. If I had a way to pay at one time, I would.
              velma bailley

              Reply
              0 Votes

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved             800loanmart — expensive loan

            First off I want to say the that the loan I got from 800loanmart was very expensive!!! But I want to thank 800loanmart for helping me out & for being the only ones willing to help. I was having trouble paying a credit card that I owed $13, 000 on so the credit card bank offered me to settle for $3, 500. Only problem is they only gave me 4 months to pay the entire settlement amount & if I didn’t pay the total by the 4th month the settlement would be voided & I’d lose the $250/month I paid for 3 months. I was on my 3rd month & had not been able to borrow the remaining $2, 750. My credit union and my bank did not want to lend me money on my car title because of my credit. None of my family members or friends could help either. Before I took out my loan with 800loanmart I was not sure if I should because I read some bad reviews on them but since I really needed to meet the deadline I figured I'd give them a shot. Plus the BBB had given them a B+ rating anyway so I thought it would be worth a try. Again, I do have to say that the loan I got from them was expensive but it was convenient & what I like about this company is that they disclose this clearly & even in the contract it says it in big letters "this is a high cost loan, think carefully before deciding to take loan" or something like that. I was able to get the money fast without any hassles & in time to meet the credit card settlement deadline. I also made sure I made my payments on time to payoff my car title loan. I paid off my 800loanmart loan in 5 months and although it was pricey I ended up saving a lot more money than I spent because had I not made the lump sum I would have lost my $750. More importantly I also ended up saving about $9, 500 because of the settlement and I don’t have to pay that credit card anymore.

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              • Ru
                Ruth Northern Feb 22, 2018
                This comment was posted by
                a verified customer
                Verified customer

                Their is absolutely no such thing as a 5 month with these people!!, lets see proof... i've been watching this group for 10 years and i've have not seen any happy customers because they don't exist! if you read anything how great these people are, i'm telling you straight up they are fake! it's not in this business ripoff practice to be anywhere near helpful or kind to anyone who has ever made the mistake by shaking hands with your worst nightmare money
                Con artists who will enjoy playing and threaten you for years... oh the bbb rating is paid for by loanmart! it's not the bbb rating... want a laugh check their fb page... everything you have written about this israel company is unprofessional conduct... money laundering check linkedin you will meet your lender's...

                Reply
                1 Votes
              • 18
                1800LoanMartReview Jul 01, 2011

                Five star review for 1800-loanmart!!! paul, i'm with you 100%! 1800-loanmart is a bit expensive... but given my poor credit past and my inability to get money from a traditional lender (and my parents won't help me out any more), so really 800loanmart was my only option. I was skeptical at first, but the loan rep was extremely helpful and supportive and walked me through each step from the time I applied to the time I walked into their office and picked up my check. I had the option of paying my loan off slowly over the period of 24 months, but when I added up the amount of interest I would have had to pay, my eyes nearly burst out of their sockets! lol. I paid off the loan after only 30 days (they didn't hit me up for pre-payment penalties either, which was cool... unlike some other companies I looked into). I saved thousands on interest by paying it off early and I would most definitely use 1800-loanmart again should I ever find myself in a bind in the future.

                I've read a lot of 1800-loanmart complaints, but honestly, I give a review for 1800-loanmart with 5 stars! they were the only ones there for me when I needed money. keep up the great work guys!

                Reply
                -1 Votes
              R

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved               800loanmart — loan shark! crook!

              Last month, I went to Loan Mart to get a loan because I was in financial crisis. The interest rate i...

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