FlixBus / FlixMobilitypanorama booking fee for booking nbr# [protected]

B Jun 09, 2019
This review was posted by
a verified customer
Verified customer

I took a FlixBus from Heidelberg to Berlin with reference to booking nbr [protected]. I paid 9.98 euro to get two Panaromic seats in the trip. My seat nbr was 1C & 1D. The bus driver did not let me take my seat and instead made me and partner sit on 2A&2B. I asked him why and he said that it was reserved for drivers. I have the picture to prove that the second driver was sleeping and occupying seat 1C&1D.

This being the case I am asking refund of 9.98 euro which was charged to me by the reservation officer in Heidelberg.

I have 4 more trips coming with FlixBus and I hope this is not repeated and I have to lodge a complaint again for similar issue.

Thanking you,
Balbinder Flora
E: Balbinder.[protected]@gmail.com

panorama booking fee for booking nbr# [protected]
panorama booking fee for booking nbr# [protected]

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.