Fifth Third Bank / 53.com reviews and complaints 1
View all 411 complaintsFifth Third Bank / 53.com - not receiving the correct withdrawal. request a camera review
I would like to request a camera review of a transaction that occurred on 2/22/20 at 10:11 at branch Fifth Third Bank on Pennsylvania Ave in Lansing Michigan.
The teller counted the twenties out strangely twice like two were stuck together? on the $400.00 I requested to withdraw: but, when I pulled the cash out of my purse when I got home, there was only $360.00. (I did not stop anywhere after banking but went straight home). I called the branch today (Monday) requesting a camera review of the transaction but the person I spoke to said he was who I had the transaction with and he was Vice President there and his till "balanced that day". If that is true, then it balanced because someone else besides me has my $40.00. I know it isn't much, but it is important to be able to true bank employees. This was not a legal transaction. The gentleman that I dealt with at the bank and who answered my call told me I should have counted it before I left. It is not my fault he did not give me the correct amount and I believe it was intentional.
Sandy Kern
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