The complaint has been investigated and
resolved to the customer's satisfactionResolved Fairfield Inn — room charges
resolved to the customer's satisfaction
I made reservations on Friday February 6, 2009 and left the room neat and tidy as it was just myself. Not only did they charge me a 231.50 fee for smoking in the room (which I DO NOT SMOKE) they said that there had found a marijanna pipe in the room as well. I am disgusted by this and on top of that the manager basically called me a liar.