The Dress Outlet
Reviews and Complaints

This place is not good at all. The quality of the stuff is just terrible. I ordered something and it took way longer than they said it would to get to me. And when I tried to talk to someone about it, they were not helpful at all. The customer service is just not good. And if you want to return something, you better do it fast because they only give you 5 days. That's just ridiculous. So if you're thinking about buying something from here, be careful. You might regret it.

I recently purchased a dress from The Dress Outlet and I have some mixed feelings about my experience. Firstly, I was disappointed to find out that they have a pretty steep restocking fee if you need to return an item. On top of that, you also have to pay for shipping to send it back. It's definitely something to keep in mind before making a purchase.

Another issue I had was with their customer service. I tried reaching out to them via text message, but unfortunately they never responded unless it was something that benefited them. It would have been nice to receive a response even if it wasn't in their favor.

However, I will say that the dress I received was beautiful and looked just like the picture on their website. It fit me well and was comfortable to wear. Overall, I think The Dress Outlet has some areas for improvement, but if you're willing to take the risk with the restocking fee and lack of customer service, you might just find a great dress like I did.

I recently had an experience with The Dress Outlet and I must say, it was not a pleasant one. I ordered a dress from their website and unfortunately, it did not fit me well. I was disappointed and decided to return it. However, I was shocked to find out that I only had 5 days to return the item. This was not mentioned clearly on their website and I felt cheated.

I understand that businesses have their own policies, but I feel that this is not fair to customers. It takes time for the item to be delivered and for us to try it on and decide if we want to keep it or not. 5 days is just not enough time. I wish they had a more customer-friendly return policy.

To make matters worse, when I contacted their customer service, they were not very helpful. They seemed to be in a rush and did not take the time to understand my issue. I was disappointed with their attitude and felt like they did not care about my concerns.

Overall, I would not recommend The Dress Outlet to anyone. Their return policy is not customer-friendly and their customer service is not up to the mark. I would advise anyone thinking of ordering from them to think twice (or even three times) before doing so. In my opinion, there are better options out there.

I had a really bad experience with The Dress Outlet. I ordered a dress and was given a 5-day window to return it if it didn't fit or if I didn't like it. Unfortunately, I was out of town when the dress arrived and I had no idea when it would arrive. I thought it would come before I left, but it didn't. I was really disappointed and frustrated because I had spent $105 on the dress and now I couldn't return it.

I would not recommend ordering from The Dress Outlet. They don't give you enough time to return your purchase and there's no way of knowing when your shipment will arrive. It's really frustrating to spend money on something and not be able to return it if it doesn't work out. I wish I had known this before I ordered from them.

Overall, I would say that The Dress Outlet is not a reliable place to shop. They don't have good customer service and they don't give you enough time to return your purchase. If you're looking for a place to buy dresses, I would suggest looking elsewhere. There are plenty of other places that are more reliable and have better customer service. Don't make the same mistake I did and order from The Dress Outlet.

I recently made a purchase from The Dress Outlet website for a formal wedding I was attending in France. I was a bit nervous about finding the perfect dress, so I decided to order a backup just in case. I opted for overnight delivery and paid an extra $40 to ensure that the dress would arrive in time for my trip.

Unfortunately, the dress did not arrive on time. In fact, it arrived three days later than expected, which meant that I was unable to take it with me to the wedding. I was extremely disappointed and frustrated with the situation.

When I returned from my trip two weeks later, I attempted to return the dress to The Dress Outlet. However, I was informed that they would not honor the return because it had been more than 14 days since the purchase. I was shocked and upset by this response. It seemed like bad business practice to me.

Overall, I was not satisfied with my experience with The Dress Outlet. While I appreciate the variety of dresses they offer on their website, the lack of timely delivery and refusal to honor a return left a bad taste in my mouth. I would not recommend this website to others looking for formal attire.