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Extended Stay America review: Management

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10:14 am EST
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My elderly father recently moved to Florida and was staying at the West Melbourne location extended stay Hotel. Unfortunately, my father was also my abuser and this relationship turned complicated. My father ended up passing away at this hotel, and the manager, Cassie Ferguson, I believe is assistant general manager, not only inserted her personal opinions and inflicted Pain on top of my trauma already experiencing, but also tampered with laptops deleted cell phone and refused to give me my father‘s belongings which I had to get law-enforcement to give her direction for a third time to do so I never did get a itemized receipt of the belongings which they are supposed to do by protocol and after restoring the information to the cell phone, I found images of this manager smoking pot with my dad celebrating Fourth of July I have tried to reach out to this company to get some type of resolution and have not heard anything back at the very least. This manager needs to be reprimanded for her conduct unprofessionalism and doing drugs with my elderly father on site really would like to hear back from someone. This man was a lifelong pedophile and building a cult where he was peddling T-shirts, and other merchandise in this hotel just unacceptable Thank you.

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