Extended Stay America reviews and complaints 1
View all 270 complaintsExtended Stay America - customer service... rooms...
Upon checking in the woman who did so was extremely rude and accused me of being someone who had an altercation with another guest 2 weeks ago and had been kicked off property even though it wasnt me and i have never stayed here. I was refused additional nights based on this. I was then given a room where the bath faucet ran all night, there were needle caps in the floor, and i was given dirty dishes one of which was a spoon that was bent and had a burn spot on the bottom. I was greeted rudely any time i needed anything and spoke with staff. Had the card already not been charged i would have stayed elsewhere. I didnt pay good mobey to be treated this way. I would prefer to be comped atleast one night for the experience. [protected] [protected]@gmail.com
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