The complaint has been investigated and
resolved to the customer's satisfactionResolved Express Scripts — mis treatment
resolved to the customer's satisfaction
The first thing I would like to say is that Espress Scripts is the worst place to work. I have been mis-treated the whole time I have been working there. The office I work for is in Harrisburg PA. This is 1 of the last Union shops for Express scripts. Mangement doesn't know how to tell the truth. They have a computer system called Peoplesoft.What the People soft system does is log you in in the morning and in and out for lunch and then when you punch at the end of your shift. You also can check what your pay check. Your pay check shows up the Wednesday of the week your geting paid. Your PTO is put on your pay stub. you check this system before you request a half day or a full day off. Then you go into the system called Enpower and request your day off.Well Express scripts changes your PTO time around to make it so you can't get a day off. I checked my PTO time and it had stated that I have 18 hours of PTO time available so I took my half day. When I got my paycheck I wasn't paid for 3 hours becuase I was told I had no PTO time available and they gave me a half of point towards my record. I argued my case and was told the PeopleSoft system is never wrong so there's nothing they will do for me. The next pay period I need a half day for family business and I checked Peoplesoft and it showed I had 9 hours available and I asked my Team lead to look at the peoplesoft account as well, and she showed the same thing. I got the half day and sure enough, the following pay check I wasn't paid for 4 hours because I was told I didn't have enough time saved and received another half pont on my file. When I asked my team lead to tell mangement what she saw 2 day before in Peoplesoft, she denied ever looking at it. When the Union negociated are contract with Express Scripts, Express Scripts treated the team horribly.They threatened to close the office and they stated that even though they are in no trouble Financially they still didn't want to give most of the emploees a raise for 2 years. They accused the union of stealing money when it came to paying for health care so we had to take the same health care with Anthem Blue Cross which carries a 2000.00 deductable and are monthly premiums are extremly expensive. for a family of 3 your your having to pay about 100.00+ taken out of your check monthly. That might not seem like much but when you make 10 to 12.00 an hour it is a lot. We were lied to about what it will cost to get a script at a local pharmacy. When we were all called in to ratify the contract, the Unuion informed us that this is the best they could do because Experess Scripts threatened to close the off if we didn't vote yes to the contract. The Union can't really do anything as Express Scripts will stand by the mengement team 100% even though there 100% guilty. Express scripts laid off about 10 or 15 pe0ple about 18 months ago at the Harrisburg office. 1 person they laid off was a Russian girl named Natasha. She was an extremly atractive girl with a very nice body. She dressed very provocatively every day. They hired her back stating she was going to be incharge of training all new employees. Even though she was very atractive, she wasn't very inteligent and English was her second language. She tried to give a few training classes that I was in and everything she tought was proven incorrect. she would always be hanging out with mangement and they would have there arms around her and flirt with her. She recently quit. So in closing, if your ever looking for a job and times are tough, let them get tougher as working for Express scripts will be the biggest mistake of your life.