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Expediacustomer service

1
R Aug 16, 2018

I think the customer service is charging by the minute they spend on the phone
It took them 5 hrs and of those 5 hrs minimal time was spent with an agent
I was connected to 5 different people at least and was wrongly guided to book for business class while the regular coach was available
So you did 2 things, on purpose wasting my time and overcharging me
And while rebooking on purpose upgrading me so that I pay extra while I was able to book for a less expensive seating

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