CB Furniture Stores Exclusive Furniture Complaints #2-21

Exclusive Furniture Reviews and Complaints

Exclusive Furniture review: poor service/wrong item ordered

B Furmanczyk of Missouri City, US

Mar 24, 2014 6:43 pm UTC

Resolved

We ordered a futon from this store! Twice they ordered the wrong futon and twice tried to deliver the wrong futon! The staff has been indifferent and less than honorable in rectifying their salesman's mistakes! We have spent numerous amounts of time on hold and the manager refuses to deal with us in a proper manner! We would NEVER RECOMMEND this store to anyone! They refuse to satisfy the customer! The way they conduct business is just WRONG!

Exclusive Furniture - poor service/wrong item ordered - Photo 1

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The complaint has been investigated and resolved to the customer’s satisfaction.

Keywords:

business customer deliver futon mistake recommend rectify salesman staff store

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Exclusive Furniture Contacts

Exclusive Furniture phone numbers

+1 (713) 773-0606

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+1 (713) 244-5000

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Katy

+1 (713) 777-0606

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Southwest Houston

+1 (713) 983-0606

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Northwest Houston

+1 (832) 386-0606

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Southeast Houston

+1 (832) 955-1499

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West Oaks

+1 (832) 777-1159

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Exclusive Furniture emails

cs@exclusivefurniture.com

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Exclusive Furniture address

11011 Westbrae Pkwy, Houston, Texas, 77031, United States

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May 29, 2026
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