The complaint has been investigated and
resolved to the customer's satisfactionResolved Exclusive Furniture — fraud and cheating
resolved to the customer's satisfaction
I had purchased over $8, 000 of furniture from these people. The delivery guys (2) showed up in a big truck to deliver my furniture. I lived in a house with my daughter and grandbaby and I was disabled at the time. When we were not looking, a laptop valued at $1, 700 was stolen. My daughter noticed her laptop had been taken, so we called the store where we bought the furniture (290 & Jones Road, Houston, TX) and told them what happened.
We were told that we should have confronted the men, but we tried to explain that these two men were larger and stronger than both of us and that I was disabled, also that we had a baby in the house. This would not have been a smart move.
We spoke with the sales person, the manager and one of the owners and could not get them to do anything, but the owner told us that the delivery guys told them that we were just giving them alcohol freely (coming from two men who stole the laptop) and because of this, that they were not going to do anything.
DO NOT LET THESE PEOPLE IN YOUR HOUSE, THEY WILL ALLOW THEIR EMPLOYEES TO STEAL FROM YOU AND DO NOTHING!