Etihad Airwaysbaby stroller part missing

Dear sir,
I am Kinjal Ruchir Bhatt sending you some pictures and detail of travel with this mail .

I was traveling alone from Saskatoon to ahmedabad . During my journey from Saskatoon I use to have one baby stroller brand GRASO -Modern click connect travel system . I received my stroller at Toronto airport with same condition next connected Etihad flight no EY 144 upto ABU DHABI airport I received one stroller from your company for temporary then I need to travel on next flight no EY 288 to Ahmedabad international airport that was my last destination here I received my stroller with out Parents tray with covers storage and 2 cup holders and one baby sipper bottle. So now I am in trouble regarding my stroller if put my baby in store there is no SAFETY LOCK SO THAT HE CAN SEAT WITH ONLY SAFTY BELT WITH NO SUPPORT SO THER WILL BE MORE POSSIBILITIES TO FALL DOWN .
My request To your company to provide my stroller part as soon as possible so that I can travel safely back to canada with your ETIHAD Airways . I have my membership card and all pictures related to travel attached so might be easier to find it out
Waiting for your valuable reply as soon as possible
Thank you
Kinjal Ruchir Bhatt

Etihad Airways
Etihad Airways
Etihad Airways
Etihad Airways

  • Etihad Airways Customer Care's Response, Oct 02, 2019

    Dear Kinju,

    Please contact our Baggage Claims Team directly via email: [protected]

    Thank you. *Rose

Oct 02, 2019

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