[Resolved] Etihad Airwaysservice

M Sep 04, 2018

I am Sanjit Kaur Banga recently I travelled by Etihad airlines to Dubai !! tEldewisaa !!! The crew member was very rude ! Very unfriendly members of the staff ! Water fell down on the seat they made me sit on it for half an hour ! Air travel has always been a pleasure For me ! But it was like a nightmare for me ! When 1 member really comes n tell me to put bag in the shoeqcounter the next comes n tell remove n put up ! It was there just before we wr to land I was listening to spiritual hymn when the same crew member comes m says make it slow !!! How loud can a cell phone blare ! She could at least courteously tell me n a soft manner but I think she wanted to tell or show each passenger that she was the principal here with a new student recruited ! I wish Etihad had a more courteous n soft spoken crew members ! I am a frequent flyer flying every now n then ! Once a month is quiet mandatory as my daughter lives here ! Thought ll try Etihad ! N a business class flyer !!! But no never again ! I booked myself for 2 nd feb again on Etihad with my husband but now I think I ve to cancel it n book myself in either emirates or jet airways ! Where the business flyer is like there precious visitor ! But on Etihad they treat as v r door mats ! Just an eye opener for the airplane company who must have invested a fortune ! But I am not coming back on this plane ! Thank u !! Sanjit kaur Banga !

  • Etihad Airways's response · Sep 14, 2018

    Hello Sanjit, please share your experience with us by sending it to [email protected] so that our team can look into it and get back to you. *Marc

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

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