health fitness club
Do not believe the $9.99/month advertise! Lowest price for a couple is more than $22.95, and one would be a gust! Plus, you will be charged a yearly maintenance fee of $40. None of these were informed when you join.
We have to cancel the membership due to health issues, then we were told extra month payment + $15.00 cancellation fee, this is all news to us! We have not be able go to the Gem for months, we called in April 2nd to cancel the membership, but they already charged the $40 maintenance fee on April 1st for 2017, we asked for refund, they refused, and said they will send collect agency if we do not pay the extra month fee! Why should I pay for the service I am not use? Why they did not tell us before we join?
I did not have such experience with 24hrs fitness when we moved and has to cancel the membership!
cancellation policy / renewal fees
EoS gym is great at billing you and not notifying you.
I haven't gone to this gym in over 4 months now, and just got charged for an annual fee of $50 without any kind of notification for renewal.
Whether or not that is part of the contract, this is an easy way to keep people stuck in a membership where you pay an additional fee without being asked to renew. Not only that, but when you cancel you membership, you pay 1 extra month and another $15 fee for canceling.
I would NEVER sign up at an EOS gym again because of this policy.
When speaking to someone about waiving the fee, she told me there was nothing she could do, which we all know is BS.
Crappy customer service, stupid policies, overall a bad experience. Thumbs down on this gym and their policies.
I signed up for the 6 month training. Was injured. Tried to put it on hold for the month. Kept being pushed person to person. Saying I will get your message to the manager and he will call you back. Three weeks of this! I even had the doctor make a note for me, to show the truth. I emailed it in to the personal trainer manager. Still no word. And just found out they have been charging me 140 Dollars a Week! That is working out twice a week with a trainer, for half an pur each time! Would definitely never recommend personal trainer.
Call you bank and report fraud. Eos commits fraud constantly
Right on and never ever sign up for a personal trainer at EOS. I was told that my trainer fee of $136 per month was cancelled, and when I checked the next month on my credit card statement there was no charge, but then it turned up again the following month. These people are unethical; I would avoid at all costs
the lady said that it was non-refundable deposit, but I heard about it for the first time
I have paid for 3 months training program. The company EoS Fitness informed me that I needed to continue it or to cancel in the end of the third month. I was surprised when they charged me again, but I have informed the rep that I wanted to cancel their subscription. I wanted to return the payment and called to their office. The lady said that it was non-refundable deposit. I heard about this deposit for the first time. Be caution with their subscription.
I made a withdrawal of eos since yesterday but uptil now I did not receive my eos.
My memo [protected]
My txid 22985bc3541f173fbe6a897635df343baa06c71a1807bf6bd7331be40f43f76e
They are not honest and upfront about their charges and contracts. Once you sign up for anything there it's nearly impossible to cancel. Ya their facilities are really nice but that's because they deceive so many people and bind them under expensive and lengthy contracts.
Complain about your EOS music videos which are broadcased on 4 tvs your music and videos are very inappropriate for families don't know why they have too be on 4 tvs. It should be sports or something family friendly.
Thankyou for your accomodations
Be careful in Sarasota, you'll be scammed! If you give them your credit card its your fault! I had just basic membership but they charged my credit as if I had a some special membership. I cannot get my money back till now. BTW you will wait for your turn at any machine almost every time.
They have a hideous cancellation policy which will only be revealed when you try to cancel the membership.
1. They charge another month? why?
2. They keep charging month after month if you don't pay the next month!
Mi nombre es neyva soy clienta de hace años y tengo problemas con my app de eos ta que no me deja acceder y ustedes no tienen gente que de buen servicio al cliente ya fui a su ygm y no me pudieron ayudar xo voy a tener que cancelar
Good Morning
I have tried to cancel my membership as I has spent a summer in Arizona but the club would not let me as I had gone there at night. I had to leave and now live across the country in New Hampshire and just got bill over 60 dollars even though I can't access someone to cancel my account. May you please help?
11/25
8 am
i dont know how to use nor can i get help learning the machines
I read that some one up front might help.
today i asked to be shown and there was no one available,
and they acted like i was crazy...
Screen shot of a Video (there’s more) oh this guy in Peoria, AZ. His profile is public, and they should be against the rules for privacy reasons. Posted 11/5/2022
https://instagram.com/brendonwhartonfit
On 9/7/2022 in the evening 6-7 pm employee name Clayton got into a argument with my father who’s a senior….he preceded to be very sarcastic and laughed at my father and was very rude all my father did was ask if he was done with the bench after being on the machine for over 40mins….
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