EOS CCA
Reviews and Complaints

I am a Grandmother 78yrs old and my husband 83, just got a phone call from EOSCCA.
At call from KORA, she wanted my granddaughter who doesnot live here -and called us to locate her.
She would not tell what it was about --but needs to contact our granddaughter.immedfiately about a account.
Poor old granddad is worried to death. He had to take a aspirn as it upset him so.
I am looking on line and see all these complaints. Here is another from us
I guess we will have to pay out of small funds.

First, I want to say to careerdebtor—I have an adult son and daughter, both of whom are disabled. Your post is highly disrespectful Disabled folks need our help, not our disrespect. Your attitude is horrible and it offends me greatly. How do you know that this person does not have a legitimate complaint—this person may have had a hard time expressing himself so that he could be understood. What I saw when I was reading between the lines is that he does not owe the bill so why should he pay it. It’s the same complaint all of us here have. He did say, after all, that he doesn't have an AT and T phone line! If you go back and look at his post you would see that!

Second I posted above on April 8 that we were about ready to slap them with a lawsuit. Ah, sweet justice--it never made it to court but we got there attention enough that they are signing paperwork that acknowledge we never owed the debt and we don't owe it now. We get our settlement money in 30 days at the longest. Everyone here take note--the only way to deal with these people is to keep a paper trail, keep any recordings telephone messages they leave, take pictures of your caller id to show the phone number they are calling from, and do not talk to them, and then find yourself a good attorney and submit all of your information to that attorney.--all of those things helped us settle this in our favor out of court! They got the message without the judge! A good attorney will do the work probono--ie if the attorney doesn't win, you don't have to pay him. But if the attorney wins, he or she gets a share of the lawsuit that they win for you.

"i call the company and they always forward my call to another person and they can't answer my questions. from that moments i have a doubt already that it was a freud.
i call the at&t but they cannot find any charges or over due in my name AND THEY WONDER WHY I HAVE THOSE CHARGES... EOS CCA IS TRYING TO COLLECT A MONEY FROM ME. "
Really? It was "Freud", like, the psychological guru? Pay your bill, you signed up for service, you owe the bill, stop crying because you're too slow to have had the foresight to avoid term fees.. And FYI: if AT&T sold your debt because of it's age, or your piss-poor credit, they'd no longer show you as having an outstanding debt in their systems! I have heart for those of us who've been abused by collectors, but mongoloid debtors like you make it hard for us with legit complaints to be taken seriously! I pray you haven't yet blessed this world with your seed, f&$ktard.

I just recieved a call today a korean sounding man [protected] saying that i owed Cash Advance USA money or they were taking me to court and i needed to give them the 300 dollars back. They had my name, Old Address, Social Security Number and pretty much everything. I told him I've NEVER taken out a loan in my life and he has the wrong person he recited all my information and said i would have all kind of charges on my Theft, Check Fraud and something else and i believe it's a Fraud because i demanded him to give me information about the loan send me something so i can give it to an attorney..He Refused..I asked him what was the bank that it went to or even the bank number and he refused saying if was confidential when the "loan" was dealing with me so therefore it wasn't confidential if it was in reguards to me..I'm totally at lost i have no clue on what to do they have my SSN and everything. Help!

I don't think it is a scam either. However, based on the experience of my husband and myself, we have a cell phone bill that EOS CCA has been trying to collect from us now for 3 years. The problem? We returned those phones and ended our cell phone service withing 14 days of getting those phones. We got them Nov. 2 of 2007 and we returned them Nov. 16 of 2007. According to the contract, if we returned them and ended our service within 14 days, we would not owe anything. We didn't even use them after we got them home. It was buyer's remorse! And yet, they are still trying to collect. Our attorney has sent them letters two years in a row now telling EOS CCA that we dispute the debt and we have sent them proof that we don't owe it, but they still keep trying to collect from us. We are about ready to slap them with a lawsuit because we are tired of it!

I don't think its a scam. I've worked in collections and alot of the time they purchase debts from companies such as AT&T, its not always a bill from a recent time, some of the debts are years and years old. AT&T would have no record of the account as they do not have control over it any longer. I think it's a legitimate company. And it's not the collector's fault, they're just doing their job like anyone else. :)

This is part two of my XM Satellite Radio complaint: I received a letter from EOS CCA on December 27th. The letter was dated December 17th. It stated I owed $26.14 for charges from XM Radio. (see previous complaint). The issue I had with EOS is that they stated they cannot provide any evidence to me, yet on the back of their letter it states the Federal Requirement to send me such data provided I complain within 30 days of the Date of the billing. EOS decided to take 10 days of that right from me (see dates above) and secondly stated they do not provide info it is up to me to get it from XM. I do not believe that is the regualtion and I think the practices of EOS CCA and XM Satellite radio should get investigated by those responsible for protecting consumers. As stated in my complaint on XM the situation was fixed however it is MY credit report and info that will suffer for the errant information and practices of these companies.

Cgs, I have been a professional collector for over 12 years, now retired, and I would like to give you some advice here...read the FDCPA (type that into your address bar) and that will give you all the federal laws ALL collection agencies must follow. There is no
Federal dept collection agencies, as you say, that will resolve this. However, file a complaint with the FTC so it is logged, and then file a complaint with the stats AG office...THEY are the ones that can do something. You are requesting what is called validation of the debt, and that is something that you have the right to request (if done in writing) within 30 days of the initial contact.

One last piece of advice...NEVER pay by credit card, debit card or check. Pay instead by postal money orders or Western Union (if they accept Western Union Quic Collects).

I just got a letter from eos cca and it for AAT bill. They state in the letter if I don't pay 50% of what's own they where going to get a judgement against me. If I don't call them I 30 days. I don't know what to do? Has and I been through this with this company please tell me thank you.

I had an AT&T internet account and refuse to do business with them again. They originally opened up my account for the wrong lot number, and, instead of fixing that problem, just opened a SECOND account in the RIGHT lot number, and charged off the wrong one since I refused to pay for service that I wasn't getting. The collections account came to light when I bought my house and discovered the threatening calls and letters I was getting was for the WRONG account, not the one I'd been paying. The credit bureaus (namely Experian) corrected this error for me, quite quickly, but apparently, the collections agency does not care. They suddenly started calling me again. I'm pretty much livid right now and hope this company gets busted. Filing a complaint with the FTC.

Don't know how they got my number, which I've had since 2014. Suspect online service using SMS confirmation. I have never had any credit cards. I have no major bank accounts and have never taken out any loans. I have no outstanding bills and I do my taxes. This is a scam and I have blocked all of their numbers so far. They will get a cease and desist letter if they continue to call me.

I have been incarcerated for 7 years and I should have no credit balance. I need u to correct this problem

They woke me up this morning. I simply hung up. I have never had a credit card, I have not had a bank account in over 16 years, and I have only worked for myself (using a small local Credit Union for all transactions). I have never borrowed money, I have no debts with any company and I do not owe the government. And I do my taxes, etc, etc, etc. There is no way for EOS to have gotten my contact information except through one of the companies that uses a phone number for confirmation for the use of their services, such as AdobeID, IPSOS iSay, PayPal, etc. In all likelihood, someone with access to the information obtained by legitimate companies is using this information, and it is most likely a low-level employee. I can see that EOS is scaring a lot of people with actual debts or who are unsure. EOS uses illegal tactics and should be reported to the appropriate authorities. They are illegitimate and have awakened the wrong person from their slumber this morning. I am not even on the financial map and yet they are trying to claim all sorts of outrageous nonsense regarding debts that I cannot possibly have. Let this be a warning to all who might be worried. EOS represents no one but their fraudulent selves, and should be taken down like the [censor] that they are :)

I thought everyone was very nice there. I got transferred a few times but got to the right Rep. She offered several solutions to help me with this before it went on my credit bureau. Wouls recommend them again.

I for one disagree with Caitybaby93 as well as most people in this posting. This company does harass people. They called me looking for a very ex boyfriend about a month ago. On the first call I told them he doesn't live here anymore, hasn't in a year and a half . I don't know where he is or how to get in touch with him & do not care. I asked them to remove my number from their file and was assured that it would be... but...since then I have received 5 more calls. Each time I have told them to stop! They insist on cross examining me each and every time. Each and Every time I also tell them to cease and desist. Today I called back and asked for a supervisor and was transferred to someone who told me the the file had been marked that my phone was not to be called back on the 17th. Well today is the 30th. And I was awakened to yet another of their highly trained harassment specialists. I informed this 'Supervisor' that I have a full record of dates and calls and names. If I receive another call now they will be facing a major lawsuit because the next call they receive will be from my attorney and the states Attorney General!

I just received a notice from EOS CCA regarding a debt that I know I have with At&t. My intuition has led me to investigate further. I am positive I owe a different amount. What should i do. I know a software the Galaxy's s 3 had a Lookout Security app to protect our phone from hackers. However, a few weeks ago Lookout Security emailed me telling of a system bleed which consumers personal info may or may not have been leaked. Any suggestions?

thanks marrisa

I worked there for 3 months. It was the worst place ever. I have 20 years collection background and they treat the debtors and employees like crap. They are proud to have a 80% employee turn over each year. Do not pay them anything since the accounts are out of statute. If you pay even $5.00 you restart the statute.

I received a bill from EOS CCA for $92 for AT&T Mobility. We contacted AT&T and found this charge to be an accounting error on their end. We were in the process of buying a house, and didn't have time to wait for them to get the information to EOS CCA. We contacted EOS CCA, sucked it up and paid the bill with the understanding that it would be removed from my credit report. WRONG! Not only was it not removed, it was never updated as full paid. Best part- I paid the account in November of 2012. I still have a copy of the credit card statement with the charge on it. I just received another letter from them dated September 5th of 2013 for the exact same debt.
So, not only did they not follow the terms the of the payment agreement, they never credited my account.
Needless to say, I've already bought my home. I'm sending them a certified letter today. If they don't fix it, I will spend the money to sue for violations of the FDCPA, FCRA and defamation of character.

If you don't owe a debt don't be had by these clowns. Google cease and desist letters and you will banish these clowns so quickly out of your life.

If you think they are wrong, call Verizon and ask why/if they put you in collections..

That would explain everything.

Check your facts first, it's your best defense.

I to have been called just about everyday for about 2 months about XM Radio from this EOS CCA company trying to collect $96.66 when we had called them in Januaray 2011 and told them that we'd like to cancel out XM radio's which I paid like $9.95 for 2 of them ea. and I was current in December. I got a bill in January stating that I now owe $96.66 for something that I had called and cancelled and now as of today 03-09-2011 they say that I owe because I this because they (XM) didnt' give me a cancellation number. This guy had called me [protected] and the same guy called again today 3-9-2011 he says mama you owe this on 3 radios and I told him like I have been telling them for almost 3 months now that NO I DO NOT I called and cancelled in January. What do I do? They keep calling and calling. The radio's have been cut off since January.