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I ordered a transmission from them on the 11th and I still have not recieved the part yet they sent me an email on the 16th of april 2025 that my order is being processed I had spoke with the manager on april 21st she said I will recieve it no later than friday april 25th and on the 22nd I spoke with shipping they said they were getting to ship on the 23rd of april I called and left message with lisa and no return call I recieved another email on april 23rd I recieved an email saying it was shipped and the carrier said they have not recieved any thing on the shippng
Claimed loss: 740.00
Desired outcome: i want my money back and now i have no ride and they need to be honest
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Thank you they gave me another routing number for a different company and I'm in the process of checking it now
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Keep pushing for clarity – call again and request escalation, ask for specific tracking details. Stay persistent, and don’t let them slip through the cracks. It’ll come together, just stay on top of it.