false claims and misleading ads
We have recently ordered an engine from Engine and Transmission World and the engine they sent us is not what was advertised. We believe we have been ripped off and really do not know what to do. The company says that they " provide every one of their customers with a valid Carfax to verify the mileage of the vehicle, as well as the year make and model the part was pulled from. " So we figured hey this is a standup company lets try them and see how it goes. Well we are trying to get them to honor their company policy but to no avail. We had purchased an engine which listed " 43, 445 miles on it for $1, 495.00 (Includes Free Shipping)" They charged us an additional $75.00 for shipping to a residential address which is no where stated until you are already at the final payment page to place your order. Even their ads say free shipping in all 48 states. The Carfax in no way verifies or even comes close to the engine we thought we ordered and when we contacted we were told that this is normal and everything is fine. Fine ? The engine we recieved had been extremely abused and neglected. It had to be totally taken apart and inspected and cleaned. Actually looks like it has well over 100, 000 miles or more on it. It was possibly seized due to cylinder wall scoring and burnt oil smell as well as the completely gunked up internals. There was water in the cylinders (no spark plugs at all, nothing to keep moisture out of the heads, the oil pan was crushed and someone had hammered it out so it has a crack in it and it looks really bad. One of the valve covers is also damaged and much more. It is nothing like what their website boasts about as far as quality and all the other false wording they use. If I try to ask for a refund they want us to pay for return shipping costs and that is not right. So we have a lump of metal sitting here and would like to know what to do to get the engine we paid for. Much time has been wasted already just in inspecting and trying to prep this "mistake" with no happy ending in sight. Their adevertising is misleading and false. There is no way we can have this engine installed and be sure it will last for any length of time. We may try to get an exchange once the mechanic decides what we may or may not do.( as far as doing the installation and maybe having to do it again before the 180 day warranty expires). We tried to take pictures with a cell phone but they do not come close to what we see and smell (burnt oil) ourselves. Our advice to anyone considering making a purchase from these people : get the Carfax first before you pay for anything. Insist on it or walk away. We believed them and trusted them. They decieved us and have lost good customers and much more.
fraud
on engineandtransmissionworld.com out of wisconsin
My name is Brandon Ogorzolka my phone number is [protected] my email is [protected]@hotmail please call me or email me...
engine and transmission world is FRAUD and here is my story..
I ordered a 2002 GMC Duramax engine and transmission from www.engineandtransmissionworld engine spost to have 45, 000 miles and transmission spost to have 39, 000 miles after waiting 19 days I received a transmission from a company called LKQ out of california but the pallet had been broke and the transmission fell off the pallet on to its top and broke 4 sensors and bent 2 brackets. First thought was well I have the parts off my other transmission to put on this so no big deal! Well I decided to refuse the order and get one with all the parts in good shape! So the shipping company asked if he could leave the transmission at my location due to it was his first delievery, I said ya of course not big deal and he said also would you mind sitting it on a new pallet and tieing it down I said ya no big deal.. So I did so and in the middle of doing this I decided to pull the tourqe converter off and just look at the condition of the oil and I found brown burnt oil looked like it had 300, 000 miles on it and it was spost to have only 39, 000 miles so that worried me and got me to thinking so I got it all tied down and loaded up later that day when he came back by... Then decided to call up engineandtransmissionworld and tell them that I was going to need another transmission due to this one had been damaged and the guy laughed at me and said thats between you and the shipping company and I thought ya your right but then said actually its not due to the fact that I rejected it that makes it your problem! He said we will send you another transmission right away and we hung up.. I later called back and asked why I have not received a carfax on either item? Engineandtransmissionworld said you will get a carfax with your item! I said well thats not going to be good enough I want to either cancel my order or you provide a carfax now.. We went back and forth for quite awhile and finally he said the carfax's will be emailed to you and hung up on me! So I waited around for a carfax and did recieve a carfax on two different VIN numbers.. both duramax pickups with the maching parts that I needed one 2 wheeldrive and one 4 wheel drive. Due to the fact that I ordered a 4wheeldrive transmission and a engine I knew that the engine had to be coming out of the 2 wheel drive pickup.. So I decided to run my own carfax on that same VIN number and I got one and it matched almost perfect other than on the one they sent me it said vehicle purchased by engineandtransmissionworld well guess what on the one I ran it didnt say that and Carfax does not give out names like that anyway! So off the carfax that I ran had a city where this vehicle had been taken apart. So I started calling salvage yards until I found the one that had that VIN in there system and asked them who they sold that engine to and if they happend to have that serial number off that engine.. The guy looked up in his files and said I do not have the actual serial number because all we go by is VIN but I did sell that engine to a place called low mileage engines in memphis, tn.. So I got there phone number and asked them if they happend to have the serial number off that engine and who they sold it to. The lady started digging a little and said um Sir I have that engine in stock for sale and have never sold it to anyone.. So I presented this proof to engineandtransmissionworld and told them I want my money back in full right now or im calling the cops well the guy there named DALE extension 102 told me basically ha good luck.. I said sounds good see ya then about 5 mins later he calls me being all nice and said your money will be refunded in full you will see it in your account in about 3 days and I said ok sounds good.. Then about 5 mins later I recieve another phone call from that same number and its a guy saying oh and by the way I just wanted you to know it must have been a typo when entering the VIN.. Well if anyone knows anything about VIN numbers its a little hard to typo a 17 Character number and come up with the same kinda pickup with the same mileage the has been wrecked! I have proof of all this and think that engineandtransmissionworld should be shut down and the guys running the joint should be put in prision for fraud.. I did get my money back but look how much research I had to go through to prove they were commiting a crime! Do not fall for this company because they are exactly what they tell you to look out for! Brokers with no inventory Thanks for reading this and I hope this makes the news because this company needs shut down...
We placed our order with Engineandtransmissionworld.com on Sep 29th, but due to having the engine shipped to a different state than the billing address, Dale said they couldn’t process it without me faxing my VISA and drivers license to them. After I did, they processed the $1, 290.00 on Oct 4th. Oct 7th I called them to get a shipping number and they said they couldn’t find my engine and the shipper had lost it. But the email I have with the tracking number on it (received Oct 25th) says the shipper (R&L Carriers) didn’t even pick up the engine till Oct 22nd! I called them to verify this and they told me they picked it up from a Mathew Stuart in IL. 62254. When it arrived on Oct 27th, a month after I placed my order, it was laying on its side with a broken pallet. The shipping tag didn’t have my invoice # on it and said it was a 93 GMC.
It says on their site they provide a free CARfax with each purchase but they won’t let us see the entire thing. When we looked up the engine serial #T0627AAC, the manual from GMC tells us the “T” means it’s a ’96 and is NOT compatible with ours. They sent us a '96, we ordered a '99. The '99 is metric with small bolt holes. The '96 is SAE with large bolt holes. We shouldn't have to buy all new hardware to make this fit what we already have. IF we bought new SAE hardware, the bolt holes are still too big and would have too much play. IF it was a close enough fit, the ‘99 Starter doesn't match the ’96 flywheel. So there's a new starter and flywheel we have to buy.
The engine they advertised had about 33, XXX miles, but interestingly enough, the last time that VIN number (1GNDT13W8X2154007) was sold was Oct 7th (The same day I asked them for a shipping number). They can’t advertise an exact mileage if they don’t have possession of it yet (false advertising).
When we attempt to tell them this they interrupt us and say our mechanic (who is a certified mechanic and my father-in-law) doesn't know what he's doing and is trying to rip us off. We have asked them for a full refund since this is NOT what we ordered, but they refuse saying “the shipping to you is non-refundable, you pay the return shipping and there’s a 25% restocking fee”. When we try to talk to them they yell at us and hang up. Dale Jones and Allen have stated they will no longer be doing business with us because we are seeking legal help, they will charge us the 25% restocking fee and we “had better return the engine”.
Brandon Ogorzolka ...Hello... My name is Lori and I am the one you spoke with @ 123lme.com the one that still had the engine in stock I am so sorry for your trouble.. I hope all turns out good for you.. I am no longer with Low Mileage Engines... I have ventured on to greener pastures.. Have a great day.. you can email me @ lori.rose74@att.nett... I am still in the parts buisness
consumer fraud
Engine and Transmission World is an ongoing criminal enterprise currently under investigation by the Dept. of Justice. The company has had two other names at the same address and all have had D- or F ratings with the Wisconsin BBB. Buy from these people and you run the risk of joining the victim list (now over 350) with the U.S. Attorney in Milwaukee.
The complaint has been investigated and resolved to the customer’s satisfaction.
they tryed a bait and switch on me I ordered a 08 ford ranger,
I was told at time of sale i would recieve a carfax to verfiy what I was getting. Not untill I contacted bank fraud they sent me one two day later for the wrong engine I signed a contract for. Called to complain I was told didnt matter what engine the sent me there're all the same.
BS$#%! I told Dale to Cancel my order if they cant send me the engine I contracted for dont send it.. he actually had the nerver to call me a scammer and he dealt with my kind berfore! I aske dhim well how many people have you pulled a bait and switch on? he hung up.
These clowns have had 99 BBB complaints since June '09. Shameless. But they have this hilarious message on their website: "Be aware of brokers that pretend to be actual salvage yards. Companies that do not have an actual yard with a full inventory are brokers, and they are simply up-selling you for a larger profit. These brokers sell you a marked up part, then they scour the internet and purchase the cheapest low quality parts and purchase them for next to nothing. They then proceed to send that part to you. They do NO testing, NO cleaning, and provide NO documentation."
There's nothing wrong with brokering - all recyclers do it - but these guys are idiots for giving a warning then doing the exact same thing!
Totally agree. Engine and Transmission World is a rip off. Numerous phone calls as I was not given tracking number, kept getting the runaround. Engine finally arrived some three weeks after they had my money and it was the WRONG engine. Said they would refund my money. Engine was picked up and returned, only received partial refund after again calling a few weeks later. Dale said the engine they sent was the right engine so they charged me the return shipping and a 25% restocking fee totaling $650.00. I had a certified mechanic doing the work, the engine they went was for an automatic, I have a manual. They had my vin number plus I told them it was a five speed several times. Dale even admitted that the vin numbers split the year my vehicle was manufactured and gave that reason for the wrong engine being sent originally.
should be imprisioned
Midwest Auto Recycling
2100A E. College Ave.
Cudahy, Wisconsin
United States
Phone: [protected]-8044)
www.midwestautorecycling.com
This company is extremly abrasive, and dishonest!. Their main goal is to get your credit card, then charge you restocking fee and shipping charges, as you'll definitely NOT be able to use their product! It is JUNK! These guys are the GREATEST CROOKS ever invented! I am disputing OVER $2000 with DISCOVER!
This is a REAL WARNING! AVOID THESE THIEVES! Do not say you were not warned! I PROMISE you, there is not one ounce of honesty in these bandits! There is a racketeering operation! If you google midwestautorecycling.com you'll find only complaints against them. I checked BBB in Wisconsin. They have 106 complaints against them in 36 months!
Stay AWAY from them! We need to unite against this junk, and place where they belong...Far away from civilization! They have no understanding of any human emotions. No respect for the a hard working Americans ! They are PREDATORS!
Expose them! Fight them! I will be fighting with all my might to shut their operation down! CONTACT DATCP (DEPT AG TRADE & CONSUMER PROTEDTION) [protected] IN WI, AND FILE A COMPLAINT I DID. ALSO CALL WISCONSIN ATTORNEY GENERAL JB.VAN HOLLEN AND KEVIN POTTER (DIVISION OF LEGAL SERVICES) AND MAYBE WE CAN KEEP THIS FROM HAPPING TO OTHERS.
The complaint has been investigated and resolved to the customer’s satisfaction.
ordered transmission on Aug 3rd have called and the sent 1st email Aug 23 saying there's a delay on shipment 2 email sept 1st same message. Called today sept 14th no answer 'tried e mail no reply . so this has been going on for 6 weeks . invoice 475072 &[protected] f150 transmission auto 4wd e40d
Our customer didn't complete the BMW Engine Warranty activation form within 6 month. Company refused to honor and re activate the BMW Engine Warranty.
I agree with this customer ! I bought an engine from these people also I can barely keep oil in it and I am having a hard time getting them to honor their warranty .
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Engine & Transmission World Contacts
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Engine & Transmission World phone numbersClick up if you have successfully reached Engine & Transmission World by calling +1 (888) 344-8044 phone number 0 0 users reported that they have successfully reached Engine & Transmission World by calling +1 (888) 344-8044 phone number Click down if you have unsuccessfully reached Engine & Transmission World by calling +1 (888) 344-8044 phone number 4 4 users reported that they have UNsuccessfully reached Engine & Transmission World by calling +1 (888) 344-8044 phone number
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Engine & Transmission World emailsparts@engineandtransmissionworld.com75%Confidence score: 75%
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Engine & Transmission World address2100A E College Ave., Cudahy, Wisconsin, 53110, United States
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Engine & Transmission World social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 09, 2026
Sadly they don't care about losing you, because they have your money. You should file a complaint with the BBB not that it will do any good for a refund. At the moment they have 111 of them and they have not addressed any of them. They are con's. I am happy I found out before I gave them a dime.
I am so happy that I caught the salesman in a lie about a price that he gave me. He then began to yell and scream over the phone while I am asking him about a 3, 500 engine. He couldn't give me a manager and then proceeded to send me a crazy email saying he wouldn't answer my questions because I wasn't his customer. I found them listed on the BBB site with 111 complaints and they haven't been in business a year. The internet is definitely the best tool for researching the thieves and cons such as this. STAY AWAY!