Engen Petroleum – Petrol

Dear Engen

I hope this message finds you well.

I am writing to express my concern regarding the petrol price at your station. As per the recent government regulations effective from June 5, 2024, there was a mandated reduction in petrol prices. However, when I filled up my vehicle today, I noticed that the price at the pump had not been adjusted accordingly.

As a regular customer and a consumer who is highly mindful of budget constraints, I find this discrepancy quite concerning. The government’s decision to reduce petrol prices is a significant relief for many, and it is disheartening to see that the benefits of this regulation are not being reflected at your station.

I kindly request that you review this matter and ensure that the petrol prices are updated to align with the government’s regulations. I believe this adjustment is crucial not only for compliance but also for maintaining customer trust and satisfaction.

Thank you for your attention to this matter. I look forward to your prompt response and the necessary adjustments being made at your earliest convenience.

Best regards,