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4:04 pm EST
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PNM - Power outage destroyed our brand new washer, they deny sending out texts

Just got off the phone with "Carla" one of their brightest @ PNM. On the PNM recording, prior to transferring me to an agent, their recording states, "PNM only documents major power outages. If you had an outage, smaller outages may not be documented.". Without coming to our neighborhood, much less our house, she denies there was a "major" power outage. I...

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5:58 pm EST
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Our World Energy - Installation was good but cigarette buts and screws left in driveway are ugly

The crew showed up on time and installed the solar system just fine. I say that not knowing yet if it works. I trust it does. After the trucks left we found all kinds of screws w washers in driveway including some that will definitely puncture a tire. I have a picture. Also, please tell your crew cigarette butts are made of plastic and take hundreds of...

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5:58 am EDT
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Energy Outlet - Solar back up systems

I bought a battery and inverter in Dec 2022 from Energy Outlet. In September 2023 I returned the faulty battery (with a 10 year warranty) to them. They let me know on 27 September that the repairs were complete, and that the battery would be couriered to me next day and I would receive my waybill. 28 September was the last communication from them and no...

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2:22 pm EDT
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Xcel Energy Builder's Call Line - Temporary disconnects for meter upgrades

Im an electrician in Littlefield, Texas. We are a small town of about 6000 people. Years ago, when we needed a temporary disconnect, all we had to do was cll our local xcel office, talk to a lineman and request a disconnect. They would come usually within hours unless there was storm dammage or line repair going on somewhere. Now we are required to call a...

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