Last year 2025 Someone came to my house telling me if I let IGS supply my electricity they would have a better rate than AEP. THIS WAS NOT TRUE. Our electricity started to get charged by AEP, PLUS IGS. IGS costing double on top of what AEP was charging. Canceling IGS service you get charged per bill you are canceling service of within that year. I trusted this person that came to my house who said they were going to help lower my bill and the complete opposite happened.
Claimed loss: Hundreds of dollars over a year.
Desired outcome: My desired outcome would be to get back the money my family was scammed out of and for IGS to no longer have the ability to scam families in my area or anywhere ever again.
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