Had Empire Today install a tub/shower surround in my bathroom just about a year ago...The seal around the tub started to leak as well as by the tap area..and while doing spring cleaning I found three screw wholes in the wall on the outside of the bathroom in the hall... I should have known..the first installer could not do the new fauset/shower plumbing and since the style I ordered they didn't have, they just brought another style hoping I would like that...then he didn't have all the necessary pieces needed...A week later once again the installer came and did do the job...NOW the company sent someone out to see the problem...He came back the next day and started replacing the tub, walls and glass door...BUT did not have enought to finish... I am still waiting for him to show us and finish the job... DO NOT trust this company..they have sub-contractors do the work
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1 comments
Thank you for bringing your tub/shower installation experience to our attention. We apologize for any inconvenience this situation may have caused you. Our customer service team is currently reviewing your concerns, and will continue to be in contact with you.