American Coradius, Int'l
reviews and complaints

This company has sent me a notice stating it is attempting to collect a debt, from ***, I have no such account where I could possibly owe a debt to ***, based on this I have filed a complaint against this company in hopes that they will cease this type of fraudulent activity attempting to dupe consumers!

They are frauds. I received a letter about a debt I do not owe. Do not.pay this company anything at all. Call the company they say they are collecting debt for and that company will tell you if you honestly owe. I do not owe money to *** and this company better stop sending me a bill to collect money they are not owed.

i receive a letter fro this company yesterday saying i owe *** inc a certain amount of money when my account is 0.00 and its not on my credit report as debt.. and *** does not give you money its your own money you are using! i wish scammers would stop this type of grand larceny.. we in the middle of a d*** pandemic!

This company American Coradius hacked the phone number of my office to use as they made calls all over the country trying to get people to pay off debts. So as AC made calls and left messages or just hung up the people they called would see the number and call ME back. the people told me they didnt even have any bad debt but how would I know? Such scumbags in this world.

I received a letter dated August 10 from this ACI trying to collect on a debt from *** Credit, Ref#*** for $828.31. And they are willing to take accept $372.74 to resolve this. Must be received before 8/21. Not only did I check my credit reports, I called up *** and I do not owe anything. I feel that this is a scam and would like to be taken off of EVERY list you have, where you think I own money.

I received a phone call from *** first saying my credit account..(which I dont have) was due..I asked them who was the seller? they said they could not tell me. YOU CANT EXPECT PEOPLE TO COMPLY WITH A LACK OF INFORMATION..the tip off is the *** people gave me a 93.12 dollar amount that I could not reconcile...ACI if you are doing your best to be on the up and up then..you need to investigate who is POSING as YOUR collection agency.

Like all others before me have said I've been getting letters from this company & an individual even came to my home knocking on my door saying I have an amount owed of $1,128.88. From a *** account I don't even have & using it from a buyer they won't even disclose; add to the fact they even have my name & address wrong on the letter they sent me. THIS IS A SCAM! I've been trying to call the number provided but its always busy regardless what time of the day you call.

I could not submit this review without providing a star rating. I am not happy with providing a rating of one star. My rating would be zero. This company calls my office phone daily trying to collect money from a third party. I have requested from the company to stop generating these calls more than once. This company is in direct violation of the Fair Debt Collection Practices Act. I want the calls to stop. If they do not I will have no choice but to consider taking legal action.

WOULDNT EVEN GIVE THEM 1 STAR ! Received a letter stating I owe $3,553.93 which was supposedly from ***.com. I called *** and collection dept as well as there Fraud Dept. And they do not any account under my name. This is not my account and is Fraud. I also received a call from this Collection Agency and advise them that I do not owe this dept and they are FRAUD and I will be reporting them to my attorney. And I also advise them to Stop calling and stop sending me notices THIS IS A SCAM !

After receiving a phone call which was not intended for me, I let them know that I was on a do not call list and to leave me alone. Immediately following me hanging up, I received yet another phone call which I let go straight to voicemail. To my surprise, there was a voicemail from "No Caller ID" which threatened me to "be careful what you say to people" and "hope that other people aren't crazier than you are". Regardless of this being a collections agency, an employee threatening someone because they didn't welcome calls from call centers in incredibly unprofessional and should be immediately dealt with.

Started the same as everyone else with a letter of collection. We've been a victim of ID theft recently and thought this was part of that. We actually CALLED the collection company and determined within 5 minutes that it was in fact a fraudulently opened account using a fraudulent email address. The ACI representative was extremely helpful and stated he would remove the debt from their rolls and send it back to Paypal, Inc, who is their main client. We actually investigated ACI before moving any further to ensure they are legit, and it appears they are. What amazes me in reading the reviews that I haven't seen anyone say that they called the company to find out what the problem was and they didn't report doing any research on them.

As previously stated, if I could rate this company with MINUS stars I would. I've read all the complaints and regardless of the fact that they respond with some excuse to these complaints, they are in fact scammers. I just received a "collection" letter for an account I've never had and will be writing both the business they refer to in their collection letter and to them to cease and desist. I'm sure many people just pay the amount rather than being bothered to pursue the matter. Disgraceful! I've read the Terms and Conditions of posting this complaint and I don't understand why the complaintsboard.com doesn't consider complaints when rating a business. Shouldn't the rating of a company that perpetrates scams be affected by their illegal activity?

i concur with others that it is very fishy that all these scammer letters are sent out from this company. I too, received a letter dated July 10, on July 20, stating that I owe *** $1,465.00 & have 30 days to dispute it. They would take a partial payment of $1,098.76 but the *** account would be frozen until it was all paid. This is a giant SCAM, mail fraud, & something that needs to be addressed by the FBI. I called *** & i have nothing against my account, which i knew. I have sent a registered letter of dispute to ACI. & had better receive a letter from them zeroing out that so-called account. This is an outrage! If this company is not involved, why hasnt it checked out this fraudulent practice? Innocent people are being victimized & terrorized. I would rate this company MINUS-10 at least!

Like all the other complaints, I received a letter and have been getting endless phone calls saying they are attempting to collect a debt and saying I owe *** $1,996 but they will accept a partial payment of $1,497.01. And just like all other complaints this is complete and total BS. Earlier this year someone STOLE money from me via a *** account in China (which equaled around this amount) and I ended up getting that money back in full with the help of my bank so I have all the paperwork to prove this was fraud and money was stolen from me. I haven't even used a *** account in YEARS. Either *** is attempting to steal this money back from me or this company somehow got a hold of this information and is trying to use that to make some money off of me. I will absolutely not be paying them anything. So far this has not shown up on my credit report but if it does and they don't leave me alone, legal action will be taken. I hope nobody has been tricked into paying anything to this company!

This debt collection agency is a legitimate business. They act as a 3rd party to help resolve credit issues with a MAJOR online money service provider. I discovered that someone had used my name and address to open a fraudulent account with a very popular online money transferring provider (omitting the name of the business because I see it crossed out in other reviews.) I received a notice in the mail from ACI stating that I had a negative account balance with this online provider, but this is not true. When checking my own personal account with said provider, I showed a zero balance. Turns out, someone had used my name (misspelled) and address to open a fraudulent account with this provider. The provider then partnered with ACI to collect on this unpaid debt. So while fraud is involved, it's not on ACI. I called both this online provider and ACI to resolve. ACI customer service was extremely helpful in marking this as a fraudulent account and I will not be held responsible or liable for the fraudulent debt.

I recently interacted with this company on behalf of my mother, who has a heart condition, and was needlessly stressed by this company. ACI goes after people for passed due *** accounts, While some accounts may be accurate other are not. ACI also pursues, what I consider, OBVIOUS fraudulent accounts (gibberish emails, a name, address ,and phone numbers,) but have no date of birth or social security or information to verify identity. They, seemingly on a whim, pursue people in hopes that they may not look into it and pay. Dealing with their representatives is frustrating as they go in circles, and, from what I can tell, employ distraction techniques to attempt to steer the conversation away from the direct answers. I'd consider recording all calls with this company. They told me *** sent this collection to them, but if I contacted *** I would automatically be forwarded back to ACI. A *** search showed me many other people have had similar experiences. You would think after so many, obviously fraudulent cases, they would have a system in place to prevent the same mistakes from repeating. Makes me wonder how they maintain their rating on the Complaintsboard.com. While the system and its loop holes are likely the bigger issue, companies are supposed to have good morals and ethics. I t seems to me this company utilizes loopholes to maintain reputation and good standing on the official capacity, such as with Complaintsboard.com. At the end of the day, my mother spent her life building her credit to get where it is. She could've easily paid, out of fear of the consequences to her credit. These type of collections put people with lack of understand and knowledge of the credit/debt system at risk. in my opinion these are legal scams.

Got letter 7/21 from ACI- about *** account. I reached out w/ family member (***) gave her/authorization on account. Requested debt proof w/ Edward Ru***-ACI ,letter (attached). Called ACI spoke w/ supervisor Michael F 8/17, also confirmed no credit reporting. During conversation went over purchases, credits & payments. Michael agreed *** paperwork confirmed $0 balance, & I may be owed money. He sent message to ***,told us call back for update. Spoke with female rep 9/13.*** hadn't responded, advised we call. She gave # went to private line ( written on letter). Contacted *** B with # on letterhead, couldn't find account balance. Call ACI 9/14 spoke with Chris ( supervisor), who was rude, wouldn't go over document, said Michael F doesn't work with dept he gave wrong info, refused to give response timeline, said we cant call ***, answers kept contradicting each other, talked about everything but resolution,said ***# on letter wrong.

I received a threatening letter from American Coradius International LLC stating I owe several hundred dollars to *** which has "been place with [their] office for collection." When I contacted *** they confirmed my assertion that no such debt exists. However, when I talked with ACI LLC, they were confrontational and insisted I provide them with personal information (such as my email address). Additionally, American Coradius International LLC stated they were "willing to accept $363.91 as a partial payment" of the amount I do not owe to ***. I am not a lawyer, my doctorate being in another area, but this sounds like a fraudulent claim. Their letter states, "This communication is from a debt collector" and is clearly intended to intimidate the reader and collect on debt which does not exist. Lastly, I am completely willing to provide an electronic copy of my letter from ACI LLC, as well as my correspondence with *** which instructs me not to pay American Coradius International LLC.

I received a collection letter claiming from this debt collector claiming that I owe *** $2,241.74 USD. That is incorrect, I do not owe *** any money. A Buyer had filed a dispute but *** ruled in our favor and the entire amount of $2,226.74 USD was covered under seller protections plus the $15 Dispute Fee that we were charged was returned to us for a total of $2,241.74. Therefore we do not owe *** any money and this collection agency has acted in bad faith by claiming we owe money. I have uploaded three supporting documents. I don't think it is fair that they don't include an email address to dispute debts. The only option is by sending a letter but letters get lost and take time to get delivered and meanwhile they report you to credit bureaus. Furthermore people should not be inconvenienced or have to go through the expense of sending mail certified. Not everybody has a car to drive to the post office and some might be disabled. They are acting in bad faith and this is an unfair business practice.

I received a collection letter from American Coradius International LLC dated November 1, Identifying a debt owed to Creditor: ***; Account Number: ***; Reference Number: *** and Accout Balance:$3875.56. I have a zero Balance with *** and do not have any such debt with ***. I called the phone number on the collection letter and explained my position and was told that they would try and resolve the matter with *** so don't call *** for a few weeks (which I have come to believe is a stalling tactic so I would miss their deadline to respond and they could file a lien on me.) Incidentally, I received a phone call a few weeks prior asking if I ever had a *** account and they wanted to varify my address because they are trying to track down a ***. The conversation concluded with the callers admission that I was not the correct ***. This whole situtuation feels like a scam on someones part. *** list many complaints about this same kind of situation with this ACI and ***.

The only possible incident is when i contacted *** immediately to cancel my account and let them know what was going on. I had tried to pay my *** bill on line and figured out it was not *** and they was trying to take all our money from our checking account. myself and my husband had to completely change our account # at ***n and we ended up still losing over a hundred dollars. If someone actually owes *** it would be the person that ripped us off and caused us all the trouble. I always paid for anything i ordered on line up front and i know for a fact i do not owe nothing to ***. We do not know alot about computers or how to do much of anything on line and that is why i canceled the *** and will not ever try to pay any of my bills on line again. But we do however know we do not owe 951.11 to no one. The notice we received in the mail states the reference# is***, account #***. creditor: ***,inc. and balance $951.11. Thank you for all you can do in this matter.

on Feb 27th I received a collection notice from ACI for 904.00 from ***. I have never been late on payment. I have even paid off a couple of times for 400 or more. *** told me I couldn't use *** because of activity on account. Asked them what activity they told me they don't have to tell me. I told them I have done nothing wrong. I did put a complaint on a china company that I thought was actually in California by address on web. It took 3 mths to get items and none of them was what I wanted. Tried to contact company and couldn't so asked *** to reach them and they did. I was told by *** to return items and send them the receipt that shows I had sent them. I did what I was asked to do and the next thing I know I can't use *** anymore. I have absolutely no idea what I did wrong and was a good customer with them. I should not have been sent to collections because I pay on time every month. The amt on the collections is wrong. *** won't even let me in to see acct. They make it hard because I have to continue to change password because of issues on the acct.

I received a debt collection letter from American Coradius International LLC. The letter stated I owed *** $39.99 and was being placed with them for collections. They were attempting to collect the debt. I explained to them I do not have a *** account. That this is fraud. I contacted *** and confirmed that this was in fact a fraud account but nothing was ever changed on the account and they did not put it in collections with this company. This company tries to collect money from unsuspecting people who think it's legitimate or legal. When I spoke to *** they said they never sent this to collections and closed the fraud account that was under my name but never had anything changed on it. Please contact American Coradius and have them refrain from contacting me with this incorrect information. I called *** Collections and suggest others do the same to verify if in fact they sent your account to collections and if in fact, you owe them any money. Someone is scamming someone with these debt letters, that are a lie. Any help Complaintsboard.com you can give me would be appreciated.

I don't know why I would owe PayPal $104.70 and they mentioned PayPal will accept $78.53, especially since I've not accessed my account for year's as well for any Credit with PayPal is impossible as well because my direct payments with them are still active and haven't had any issues other than the fact I can't access or update my account. Also how would PayPal or this Company have my current address as well when I've not used this address or updated any of my accounts in PayPal since relocating from Hawaii. Most of my billing is attached to my Hawaii address in PayPal payment source accounts? So I'm very skeptical as I've tried contacting PayPal to no avail, or anything stating on my statements other than payment has been made from my direct scheduled payments. I also just had cleared my name with the IRS for Identity Fraud and this seems very odd as well with the information or contacts on letter differs from website? No email or contact to dispute other than mailing directly which is rough now with pandemic and the USPS issues with the new Post Master General Mr. DeJoy causing delays to postal mailings.

Yesterday in mail from the USPS, I received two separate collection letters in two separate envelopes showing two different "account" numbers from American Coradius International LLC ("ACI") to me at my home address indicating (on both letters) that they were attempting to collect a debt for Creditor ***, Inc. The reference numbers on the two letters are *** and ***. I do not now, nor have I ever, used ***, Inc as a creditor and do not now nor have I ever had any credit affiliation at all with *** Inc. I checked my credit reports and no such information is to be found that would indicate any such affiliation. I have received no prior letters nor any type of communication from anyone concerning any alleged related accounts nor from this company prior. The letters say that I owe $362.79 and $347.79 and they will "accept" lesser amounts as "partial" payments. I contacted *** and they show no record of the corresponding "account" numbers listed on the letters and further, the numbers are not even consistent with the structure of *** credit account numbers. I feel this company (ACI) is sending out arbitrary collection notices in an attempt to receive payments in what looks to be a fraudulent scam.

On February 28, 2022, I received a letter from American Coradius International, LLC (a collection agency) indicating that I owed ***, Inc. the sum of $3,861.37. I called American Coradius International, LLC () and advised the man who answered that I never had a *** account. He said that the account was set up with an email address after he told me which I had never heard of. Consequently, he asked for a reference number: ***. He advised that he would contact ***, Inc. and let them know I never had a *** account and dispute this amount. I endeavored to contact *** directly after speaking with American Coradius International, LLC, and looked on their website and found a telephone number to contact them as a guest as I do not have a *** account. After speaking with someone at *** and giving her my real email address, she agreed that I do not have an account. I was told I would be transferred to their Collection Department. After holding on for quite some time, I was subsequently, disconnected. I do not know what to make of both this letter from American Coradius, International, LLC or ***, Inc. I would very much appreciate the complaintsboard.com looking into this matter for me.

On November 30, I received a letter from American Coradius International LLC (ACI), dated November 20, that states they are collecting a debt of $62.90 on behalf of ***. I knew I had no outstandting debt with *** but just to be sure I called them. ***'s representative checked my account and there was and is no outstanding debt. I informed the *** representative of the ACI letter I had received and they suggested I send a copy to their ***@***.com email address. Looking up ACI on the Internet, I found that they have numerous negative Google reviews many of which state that they also received notifications from ACI on behalf of *** for non-existent outstanding debts. It is more than obvious that ACI is scamming unsuspecting victims with false claims of indebtedness. On their letter, payment is to be sent to their Amherst, NY address but the return address on their correspondence is Imaging solutions, ***-8288. This business front collects their mail from the ACI address at *** but actually has a physical address of *** I suspect that ACI's headquarters has field representatives who send out fake debt notices on their behalf throughout the country but other than this one in ***, TX, I have no proof of that.

8
Dear Sir:
I am writing to report a fraud initiated by a business in your area, American Coradius International LLC of Amherst, NY.
The attachment is a copy of a letter which was sent to a rehab facility which has not treated the addressee (***) for over 10 years and was forwarded to me. Although *** had been treated temporarily at this facility she did not live at this facility but lived at a nearby retirement home at a different address. She moved from this retirement home over ten years ago to s sequence of different retirement facilities in different cities and died over a year ago.
As her son and the executor of her estate i know that she never had an account with *** Bank such as alluded to in the attached letter nor have any prior attempts been made to collect such an alleged debt.
I do not intend to directly respond to American Coradius International LLC regarding this obvious fraud nor do I expect them to aggressively pursue such a small amount of fraudulently claimed debt. But collections by the business of any number of small fraudulent claims such as this can potentially constitute a significant sum and is wrong which is why I want to make your office aware of this type of fraudulent activity by this business in your area. I hope that a sufficient number of complaints can be used to stop this company from continuing this sort of activity.
Respectfully