The complaint has been investigated and
resolved to the customer's satisfactionResolved eLoan.com — Payday loan
resolved to the customer's satisfaction
On january 28, 2014, i was called by elaon agent james brown (With an indian accent) saying i was approved for a personal loan of 2000$ which i could pay in 3 years. Since i have been applying for a loan several companies have been calling me. This time this supposedly mr. Brown told me i would be refunded the verification and documentation fee so i went to purchase the moneypak card to show that i am willing to get the loan. I put 150 $ into that moneypak card and gave him the code to the card. He then told me that i am getting the loan and i have to check my account in 10 minutes. Later i told him no money was transferred to my account. He came back and said the loan was blocked by a so called central investigation department. Reason the loan was being blocked because i have another loan from a payday loan, which i acknowledged. I proceeded to tell them i have a loan with lend up.com for 250$ which is due on the 8th of february. This man in this department named frank wilson said that i have to pay that loan even if it is not due so i can get the loan. So i went to get another moneypak loading it with 286$ which is the amount i have to pay lend up.
When all said and done mr. Wilson said i had another loan that is 343 $ and he cannot release the money. I asked him what company do i owe that money. He proceeded to tell me he cannot tell me and would not tell me. I told him i do not know of any other
Loan and i started to cry because i used my rent money to get those moneypaks. He then scolded me and said would my crying bring me the money? Mr. James brown also wants me to pay the 343$ which i said i do not know about. If they could tell me the company and when i go the loan, which they would not tell me. These are the numbers used to call me [protected] james brown and [protected] frank wilson.
How will i recover my money totaling 436 $ plus 9. 90 for the cost of the moneypaks. ?
How do you stop these people from victimizing others?