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1.5 60 Reviews

eLoan Complaints Summary

7 Resolved
53 Unresolved
Our verdict: With eLoan's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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eLoan reviews & complaints 60

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8:07 am EST

eLoan Short term loan

I was looking for a short term loan to catch up on my bills. I was contacted by company stating even though my credit score was poor, they would work with me. They deposited $1359.89 into my account & then took it out after I purchased itune gift cards x5 totaling $100.00 each. As soon as I read off numbers on back, the money in my account was gone leaving me with IFS of -$761.67 I called & they told me they needed another $200.00 in order to get the full $3000.00 I was to borrow. The rep name given to we was Devin Odom @ [protected]. @ eloan financial services. email address: [protected]@gmail.com
I have tried to contact them but no success. Seeking legal to get $500.00 of my money back if possible.

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Trisha Leigh PA
, US
Jan 17, 2019 10:41 pm EST

https://www.ic3.gov/complaint/splash.aspx?

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8:24 pm EDT
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eLoan Scam

They contacted me about a loan seem to be legit, my bank closed out my account and treated me like the criminal. They sent me a check that was deposited by mobile. It was a check from social security and it was a fraudulent check with my partial name on it. Really I can't believe that people would stoop this low. Taking advantage of people who are trying to free themselves of debt.

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6:39 pm EDT
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eLoan Loan

I was looking for a loan and was called and offered a loan for $10, 0000 . I was told I would only have to pay back 10% and would have 60 months to pay. They sent me an e-mail to get to a site to fill out paperwork. I could not get to that site. I called them back and after I could not get in the site again they asked for my on line banking login info. When I told him no, he hung up on me. The man's name was Mark Johnson and the phone number was [protected].

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10:14 pm EDT

eLoan 5,000 thousand dollar loan

Adam Smith & Alex. told me that I was approved for a loan of 5.000 dollars. then the told me I needed to buy ITUNES cards of 100 & 50. then another 150, said the paid a bill of mine to help me, The scammed me out of $300 and I never got the loan. then the said if I pay 100 more the would put the money in my account. They need to be stopped. I was to get this loan on 8/18/2017. I told them that I was going to police and file charges. The didn't care. Please stop them. phone number is [protected]

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5:37 pm EDT

eLoan Certificate of deposit

A total rip off avoid at all cost.
In 2016 I tried to open a CD account with them, but because their website was so cumbersome, I decided not to go through with it, they kept sending me emails that please verify the amount of the test deposits so that they can establish the account, which I did not do. But a week later I found out that they had withdrawn the amount from my Bank, so that was when I called them and the fun began. Whenever I called them it became a total frustration.
The people who answer the phone are in Porto Rico and some of them with very poor English. They are not supposed to provide their last name and a manager or supervisor is never available.
The gist of it, that they are not going to be able to return my deposit until it has been there for 3 months. After this I went to my Bank and asked them to get my money back which they did.
Now they sent me a 1099 form for over $100, and I have never received any money from them and naturally I don't have an account with them. Their response is you had an account for a few days and that amount of interest was generated but since the account was closed, they took that as penalty. I told them send me a letter to that effect, he said that we cannot do that over the phone. I have to send them a request in writing.
They are the lowest of the lows, don’t ever deal with them.

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9:06 pm EST

eLoan Personal loan

I asked for a 5000 loan then a CEO came on and said he would send me 15000 if I send him 600 I have already paid 2700 in . That's a scam. I have sent iTunes cards, cash and they want more money. This company needs to be shut down for roping off people . They lie to you. They talked ugly to me. He took 4 days to come down here with my loan. Said his phone quit working. It took him 1 day to get back to his state.

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11:09 pm EDT

eLoan Scam??

Can anyone tell me what the phone number you recieved when doing the loan.I just got a email saying i was approved for 5000 and payments of 125.00 im not going to do it but this scam sh-- needs to stop.I caught another company doing that.They said i had to send them 250 depisit on a itunes card because i had bad credit.It to is a legit company called Lending Club i discovered what was really going on and caught it 5am our time and reported it.The real company didnt know the phone number or the people's name funny thing they were indian decent and when i told them they were busted they started sending me text nasty ones and saying there not afaid of cops and we cant catch them.But what i notice now is its the same phone number as the one i got for eloan and im sorry i dont think a indian or arabian dude is named David that was the first clue.There copany put me on there web site.

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Elinor M. Reynolds
, US
Jul 29, 2017 6:09 am EDT

[protected] Linda Smith or Richard Alvin

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2:09 pm EDT

eLoan Ripoff

This man kept calling me name Eric from Eloans from an Illinois number [protected] and said I was approved for a $3000.00 loan they had me buying $50.00 iTunes card. I think I gave these people my account number. I can be reached at: [protected].

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3:11 pm EDT
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eLoan Fraud

E-Loan Services; Eloan.com are crooks! Dishonest, disrespectful, and argumentative. I was taken to the clears for $254.00 for funds verification and $275.00 for an insurance policy. Was told by a Mr. Morrison that the loan was complete, then a Mr. Rick Hamilton guaranteed the loan was finalized after the payment of the insurance premium. After that, they said they would call, ultimately I called them back to find out they wanted $125.00 for each of 3 red flags that appeared. I refused and required the return of my funds. Ethan, Richard, Steve and a Mr. David Very guaranteed the return of my funds. Nadda, nothing, and rip off scam. It has been recommended to me to file a complaint with the Federal Department of Justice. I have hard copies of all emails, recorded phone conversations, names and dates. Anyone else who has been scammed by these jerks should follow suit.

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6:11 am EDT
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eLoan Non delivery of loan

This company did not transfer my loan to me after complying with them. They charged me for half of monthly loan, $100 processing fee, western union fee of $218 twice because no one called me to verify name so error was made. The manager, Alex Pitt appeaced the situation by adding $218 to the loan amount and waiving the last 2 payments. Then the next charge is 285 for tax for transferring money from ca to nj. When it was done, the delay tactic continue until the Western Union manager supposedly left the office at 530 pm Ca time and the worst part my contact, John ParKer left without telling me that the loan will not go through. I was told to call back monday since they are closed. So i will do that and i will demand my money be returned to me. pls be aware of this company. This is a scam. The email address is [protected]@gmail.com.

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5:49 am EDT
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eLoan Non delivery of loan

This comit will not go through.any did not transfer the loan amount to me. I have been working with for 3 Days and after every time I complied they c'll eft the office without telling me that Iome up with new charges. First to show that I can pay I was ask to pay half of monthly loan payment. And then $ 100 to process the loan. Then they tell me they are not able to wire my money into my account whIch is pure bs so they suggested western union. I sent $218 for the fee only to be canceled bec no one called to verify my name before sending it. I was asked again to send another $218 which was added to the loan amount. I thought everything was ok they held it bec I am supposed to pay for transfer tax from ca to nj which i was told they dont charge but for some reasons they pick me. When I complied i was told after i called the office at 830 pm, that the western union office is close at 530 pm ca time and worse the person I am dealing with left the office and not tell me that no loan will be sent and i have to wait until monday to get my money. So beware do not make a mistake of dealing with this company. I am now in the orocess of getting my money back. I will update when i call them on monday.

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Theo Duckett
, US
Aug 09, 2023 9:28 pm EDT
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Eloan tried to get me today. I was promised 6000 dollars for a loan. They told me only after I gave them all my banking information to include my pass code that they would deposit money for the insurance if the loan and I needed to cashapp it immediately back to them. I immediately noticed from three emails from my bank that they did not send this money from their account but they deposited three checks into my bank. I called my bank and froze all access to include locking myself out of my account for now. I will never give a person cash because they deposited checks into my account. I told them I will give the money back to them once the checks they put into my bank without my approval clear in 5 days. I see I was about to be scammed and I was not going to ever get 6000 for a loan. The Apr. was to good and to low with my current credit score to be true anyway.

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5:45 pm EDT
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eLoan Scam

On June 4, 2014 a representative of a company named e-loan contacted me to state that I was approved for a loan of up to $5000.00 dollars they asked how did I want to receive that through my credit card, bank account all I had to do was simply provide them with my credit card number or bank account information, everything sounded to good to be true. He had a heavy Indian accent and the loan officer that he switched me to sounded just like him. I am a retired federal law enforcement officer. I just toyed with them to see how far they would go. We have to put scam artists like this out of business, stop being vulnerable. Please be careful who you give information to and don't put personnel information on an unsecured website. When you need a loan get from a reputable source don"t become a victim. The scam number in Florida was [protected] I truly hope this helps someone. Joke is on them because I never put in for a loan.

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marlene dingle
Hickory, US
Feb 05, 2013 10:19 am EST
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I applied for loan online E-LOAN called me and I ask for a 200.00 they told me I had to get 2500.00 I needed to send 137.00 for insurance and I would get my money in 3 hours so in 3 hours I called back they said I need to send 155.00 fee to release the money in my account. I told they no I want my 137.00 back or I will call a lawyer mark Johnson told me to call one and don't call back

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Barbara Zayas 419
, US
Oct 08, 2013 8:04 pm EDT

BECAREFUL WITH THIS COMPANY. I had been getting calls from this number he made a mistake of leaving a message because the sheriff department its on the way to my house to get the info from this guy. Huge told me on the message he love me and he have all my personal info including my bank account and that he was going to use it. Don't use this company. They are using to steal info.

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BigIslandBeliever
Hilo, US
Feb 15, 2013 12:54 pm EST

OMG... Thank you for your posting.. I also just got a call this morning. I was told that i qualified for a $8000.00 loan that would be put into my account as soon as i could show proof of having $250 by loading a green dot card and that it would be returned to me back in my bank account with my loan. I feel so much better reading your posting.. I'm just a little afraid because they knew a lot of personal information about myself and that's what made me believe that they were a legal honest business. Seeming they could find that information. Weird! Thank god i didn't go and send the money through.. Again i'm grateful for your posting and appreciate it tons.. Aloha to you from the Bigisland Hilo Hawaii.. Kris.

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8:53 am EDT
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eLoan - Loan scam and fraud

The company got me for about 125, then 278.69, then for 278.59. They then went after another 500 when I stopped. This is how it all went down as I thought at 1st all this is legitimate, but it isn't just all a Scam and Fraudulent. Not sure how I managed to get involved in this but all I wanted was a simple 2000 low interest loan to help move my girl...

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11:00 am EDT
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eLoan - Scamming money

Had gone online to secure a loan. Was called by a person representing E-Loan. Approved a personal load up to $3000. Explained the payment terms which was reasonable. Then they told me that I would have to send them $184.00 which would be proof that I had that amount of money. Told me to purchase a "green dot money Pak for $184.00 and call them back with the...

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11:28 am EST
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eLoan Payday loan

On january 28, 2014, i was called by elaon agent james brown (With an indian accent) saying i was approved for a personal loan of 2000$ which i could pay in 3 years. Since i have been applying for a loan several companies have been calling me. This time this supposedly mr. Brown told me i would be refunded the verification and documentation fee so i went to purchase the moneypak card to show that i am willing to get the loan. I put 150 $ into that moneypak card and gave him the code to the card. He then told me that i am getting the loan and i have to check my account in 10 minutes. Later i told him no money was transferred to my account. He came back and said the loan was blocked by a so called central investigation department. Reason the loan was being blocked because i have another loan from a payday loan, which i acknowledged. I proceeded to tell them i have a loan with lend up.com for 250$ which is due on the 8th of february. This man in this department named frank wilson said that i have to pay that loan even if it is not due so i can get the loan. So i went to get another moneypak loading it with 286$ which is the amount i have to pay lend up.
When all said and done mr. Wilson said i had another loan that is 343 $ and he cannot release the money. I asked him what company do i owe that money. He proceeded to tell me he cannot tell me and would not tell me. I told him i do not know of any other
Loan and i started to cry because i used my rent money to get those moneypaks. He then scolded me and said would my crying bring me the money? Mr. James brown also wants me to pay the 343$ which i said i do not know about. If they could tell me the company and when i go the loan, which they would not tell me. These are the numbers used to call me [protected] james brown and [protected] frank wilson.
How will i recover my money totaling 436 $ plus 9. 90 for the cost of the moneypaks. ?
How do you stop these people from victimizing others?

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HPD mannyr
, US
May 02, 2018 12:34 pm EDT

Kevin Zapata was te name of my loan consultant..Anyone know where to go to file legal action.pleas advise.

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Robert Jack
Ft Walton Beach, US
Jun 22, 2015 10:22 am EDT
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Yeah they tried that with me, E-Loans, but I knew that you never send money upfront to get a loan, so I replied to them that I was notifying The FBI because they sent it to my work email which is a government contractor's email.

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mad loan
Shirley, US
Jul 31, 2013 10:57 am EDT
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i apply for a short term loan give then 450. and then 2 hrs latel call me back and said they need another 500. i took then no sonow they going to go into by bank acct and try to get 900. i withdrawn persmissin i told the company to canc the loan

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Chkmateto2
Palmdale, US
Mar 24, 2014 10:23 pm EDT
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If anyone on this site has been scammed by ELoan please send me a message. Thank you.

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michelleninaj
, US
Dec 20, 2014 11:02 am EST

I was on the phone with these guys when something told me to Google their company name. This whole article came up so I asked Mr. Steven James, an Indian man with a deep voice about it, and he gave me some lip service about how they can't please all customers. I'm so sorry this has happened to you all, but you helped keep it from happening to me. I'm going to do everything in my power to report these people.

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Giorgio Maro
, ZA
Oct 04, 2014 3:10 am EDT
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This scam run by eLoan, I step in one from Clientele Finance - Steven H. Price. I lost R 20 000. In payments to obtain a loan, every time they got another excuse. First the contract stated a once of payment when they came with another, I cancelled the contract and then
they want a R3000. to give back my money.. A Mr Richard Morgan was my loan consultant

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jmcinnis
char, US
Oct 04, 2014 1:30 am EDT

I just had that same Issue. I was contacted by eloans said I was approved for a 3000 loan I got a moneypak for 198 then a second one he told me to get for 219.50 once I get the last one I contacted Bryan thomas back gave him the numbers. Then he Said that it was a hold because I had got the wrong amount and that he still couldnt release the funds that I would need to get another moneyPak for 300. I finally told him that no this is a scam n that he would pay for this. He told me that I would get all the money that I put in and plus the loan back. I really wish I would have read these comments first

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gotradovec
Suring, US
May 30, 2014 11:15 am EDT
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I fell victim to this group also. I dealt with a person by the name of Dominic, and he said that I was approved for a 5000 dollar loan. What I needed to do was get a money pak re-loadable card for 99.00. After I got the card I spoke with a loan officer and he took the pin number. After waiting for twenty minutes, the loan officer told me that the wire transfer was not approved and that he would send the loan money through western union. All I would need to do was pay half of the western union fees for the transfer. My portion would be 279. Dollars. I told them I did not have that much money, and after arguing with them they tried to lower it to 235 dollars. I said that I did not have the money and I told them they can give me my 99 dollars back. The said it will take 45 days and they would need to take the loan processing fee out. Then in 45 days I will get 35.50 back. Then after that, all of a sudden my calls began getting dropped. I called them twice and then my calls would go just to voice mail. I was able to get some information from them though. The loan officer I spoke to said his name was Jonathan Smith, and his companies physical address is 9600 W Maro Drive, Rosemont IL 60018. His employee number is el5038. Fed Tax ID number is [protected] And there loan license number is 6037246.
Chmateto2 if you are serious about the class action suit you can include me.

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Chkmateto2
Palmdale, US
Mar 24, 2014 10:13 pm EDT
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Anyone who has dealt with this company please contact me on this site. I would like to get a Class Action Suit filed against this Company. As much as I hate to admit it I too was the victim of their scam.

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Giorgio Maro
, ZA
Feb 11, 2014 2:12 am EST
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I have a similar experience, but with a South Africa based company operated under LIberty Finance service involving Barclayes Group as reference in London, I was told to pay 300GBP for secure the loan, When a further 500GBP was required, I cancel the loan agreement, had to wait 60 days and then a was informed to pay R 3000.00 to enable me to get my money back. I refused and all communication was broken, they vansihed and still no money.Mr Steven Price was the so called CEO

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6:42 pm EST
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eLoan - Loan fraud

well they got me and I am trying to get ahold of the fbi I have already talked to the ftc and the fdic they are looking into it. I thought it was cool I sent them $830 to get a $10, 000 loan and then they told me to send another $300 for a processing fee. I told them that I am not sending them any more money and they told me that they would cancel the loan...

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eLoan Scam

I was told that I was approved for a $2500.00 loan. Because of my credit ratting, I was to go to CVS and buy a Green Dot Money Pack and send them $185.00. Then they told me I would get the $2500.00 plus the $185.00 within 2 hours into my checking account. We explained that we had the money but that it was our rent. It just didn't seem legit so I researched complaints on this company and what I found was exactly what I expected. Now they won't stop calling.

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5:53 pm EST

eLoan Loan

It's a scam, they will take your money. Do not call or make any deals with e-loan. They know about the scam that people are doing from canada using there name and they haven't done any thing. They will call you and ask you for a loan insurance after telling you that you have been approve for a loan with a 9% apr. Name of the person that called me teri phone number [protected]. I'm calling them everyday. I know im not getting the money back but I will keep calling intill they change or cancel that number.

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eLoan - Contacted about bogus loan

I was contacted by Ashley from eloan saying I had been approved for a $5,000 personal loan at only 9% interest. But because of my bad credit, I would be required to send them $770 for loan insurance before they would release the loan funds to me. They asked for my SSN, my fax number to fax loan documents to me. I told them I would have to call them back...

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eLoan Is a scam!

We went online to try to get a payday advance, we went to eloan.com and applied for a personal loan, we were approved for a $5,000.00, within a couple of days we received faxes where we just had to sign it, fax it back with proof of identification and they were charging $770.00 on insurance to guarantee the loan, because of them having such a reputable name we went through with it, sent them an entire paycheck to get this loan, we did this on a wednesday, they said the money would be deposited into our account via wire transfer by that friday, well it never came, we immediately started calling eloan.com, as it turns out, someone is hacking into their website and scamming people out of the hard earned money they have made, according to the "real" eloan company, there is nothing that can be done other than report it to the fraud dept., as of this date, we still have not gotten the $770.00 back, we have called them and been cursed at, they actually had the nerve to say if we would send another $600.00 in taxes they would release the loan to us still, beware if you go to the eloan.com website, they do not do personal loans, this was a surprise to us!

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🤦🏾‍♂️
, US
Aug 03, 2022 5:59 pm EDT

It’s a SCAM ! DO NOT WASTE YOUR TIME!

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alan e capl
new york, US
Dec 07, 2020 3:07 am EST

Shelf Corp Giant sold me the aged corporation that I wanted to start a business without the hustle of the paperwork. Goal achieved.

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Letha Carder
, US
May 29, 2019 7:23 pm EDT

The number they called from is an Orlando number [protected]

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Letha Carder
, US
May 29, 2019 7:21 pm EDT

We should all get together and file a class action lawsuit against the real company Eloans because their systems have been breached and hacked and your real information is out there when I declined the loan I was sent a nasty text message and harassed severely. If anyone is interested email me at Lcarder64@gmail.com subject line Eloans class action suit.

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Mrdand
, US
Mar 25, 2019 3:22 am EDT

This company tested me with a approval for $5000 at $153.00 a month for r6 months, they also specified that no extra fees or hidden charges. Also, if I never filled out an app for Eloan and the company I did apply said that my personal info was encrypted 128-bit and that's a lie.

Than you
Daniel Davis

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Letha Carder
, US
May 29, 2019 7:24 pm EDT
Replying to comment of Mrdand

We should get together with others and file a class action law suit against them . Because there info gets hacked and breached and our information gets taken by real scammers

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June Luider
, US
Feb 25, 2019 11:11 pm EST

They told me I was approved for a loan & now thanks to the scammers my bank got scammed out of over $4000.00.

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Arnm2004
, US
Dec 21, 2018 1:01 pm EST

This people waist your time asking for so many things, after applying for a loan and giving them all they asked me they couldn't go foward with the application because the time expired. wtf! really when I gave them all the documents and with really excellent credit score in time, now they said you have to reapply for the loan. my opinion, if eloan is going to ask you for so many information your timeframe should be a month, that way you can verify all the documents and information to make a better decision,.. 7 days, really! and the big thing that get me irritated it's that they keep your secure information from the person who apply. you are a fraud... simple.

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Kirk110218
, US
Nov 02, 2018 3:09 pm EDT

I got a spam text from e-loan finance Alex Martin. Posting here so google search will pick up the phone numbers and lead someone here before they get scammed.
text came from [protected] and asked to call them back at [protected]
After reading the stuff posted here you should not talk to these people.

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TAYLORP
, MX
Oct 19, 2018 12:06 pm EDT

Call came from a majic jack number: [protected] person identifies himself as eloan loan representative calling to confirm information I had provided on my eloan application online. he had my drivers license number, he had my ssn he had all the information I had put on my eloan application. I have immediately contacted the usa federal trade commission,.. after telling the caller I would not download his application and that everything I do must have a papertrail. I requested documents emailed that my attorney could look at prior to signing anything.
The telephone number for the federal trade commission is: [protected]. do not send anyone any money. do not sign anything without talking to a lawyer to confirm its legit.

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Bambipeaches
, US
Oct 15, 2018 12:51 pm EDT

Plz don't fall for these scammers like I did. they pray on people who need help desperately and will leave your account negative!... how do they sleep at night? prosecution pending!

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Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with eLoan?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with eLoan Customer Service. Initial eLoan complaints should be directed to their team directly. You can find contact details for eLoan above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about eLoan. Discuss the issues you have had with eLoan and work with their customer service team to find a resolution.